Senior Developer NOW Platform Analytics team

Be part of progress: Transform Data into Strategic Insights at ASML

Introduction to the job

Are you passionate about transforming data into strategic insights? Do you thrive in agile environments and enjoy working with cutting-edge technologies like ServiceNow, AI, and FinOps?

Join the NOW Agile Release Train (ART) at ASML, where we deliver secure, scalable, and high-performing solutions on the ServiceNow platform. Supporting over 74,000 users and nearly 1,000 applications, our ART is a powerhouse of innovation, collaboration, and technical excellence.

As a Senior Platform Analytics Developer, you’ll be part of the Platform Analytics Team, enabling intelligent reporting, robust integrations, and strong data governance that drive enterprise-wide decision-making.

Role and responsibilities

• Lead the development of advanced dashboards and KPI frameworks using ServiceNow Performance Analytics.
• Architect and maintain integrations via Mulesoft and other middleware platforms.
• Define and enforce data governance policies to ensure data quality and compliance.
• Collaborate with architects on Collibra data models and prepare for future process mining initiatives.
• Mentor junior developers and empower business users with reusable analytics components.
• Present insights and analytics to stakeholders across all levels.
• Leverage platform upgrades to enhance analytics capabilities.
• Work in Agile Scrum teams, closely collaborating with DevOps engineers and product owners.

As a Senior Platform Analytics Developer, you’ll play a pivotal role in transforming ServiceNow data into strategic insights. You’ll design and maintain dashboards using Performance Analytics to monitor key performance indicators, support AI-driven initiatives including generative AI enablement, and ensure secure, governed data access through robust API management. Your work will extend to managing integrations via middleware like Mulesoft, collaborating on Collibra data models, and preparing for future process mining capabilities—all while upholding data quality, consistency, and compliance across the platform.

Education and experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 8+ years of experience with ITSM tools and processes.
• 3+ years of hands-on experience in ServiceNow Platform Analytics (Performance Analytics, Now Intelligence).
• Strong scripting skills: JavaScript, HTML, SQL.
• Deep understanding of ServiceNow architecture and customization.
• Experience with ITSM and ITBM modules.
• Proven experience in Agile environments and Scrum teams.
• Familiarity with DevOps practices and cross-functional collaboration.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

• Strong stakeholder engagement and presentation skills.
• Expertise in:
  • Advanced dashboards, scripted reports, indicators, breakdowns, interactive filters.
  • Catalog items, workflows, record producers, and automation.
  • Visual storytelling through dashboards.
• Experience mentoring and training in Now Intelligence modules.

Required Certifications:

• ServiceNow Certified Implementation Specialist – Platform Analytics (CIS-PA)
• ServiceNow Certified Administrator
• ITIL Foundation

Other information

At ASML, you’ll be part of a team that values innovation, ownership, and collaboration. You’ll work on high-impact projects that shape the future of enterprise analytics, while enjoying a culture that supports continuous learning and growth.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.