Delivery Optimisation Specialist (M/F/X)

Join HelloFresh and Help Change the Way People Eat

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Job Description

The role:

We are seeking a data-driven Delivery Optimisation Specialist to join our dynamic Network Planning & Optimisation team. Based in either Paris or Amsterdam, your mission will be to enhance the efficiency and predictability of our delivery operations across key European markets.

In this role, you will be a central problem-solver, collaborating with diverse teams to implement strategic initiatives, manage delivery capacity, and ensure our systems and processes operate seamlessly. If you are passionate about supply chain optimisation and ready to make a tangible impact, this is the perfect opportunity for you.

What You’ll Do:

• Drive Initiatives: Collaborate with internal partners to implement key initiatives aimed at improving operational efficiency.
• Optimise Delivery: Oversee delivery slot availability and the distribution of customer demand based on local operational constraints.
• Align Capacity: Partner with our Ground Operations and 3PL (Third-Party Logistics) teams to ensure delivery capacity is aligned with demand forecasts.
• Coordinate Operations: Manage local bank holiday schedules in coordination with our Delivery Operations, Production, Procurement, and Customer Care teams.
• Enhance Offerings: Collaborate with business and operations teams to expand or consolidate our delivery offerings to customers.
• Standardise Processes: Contribute to the harmonisation of tools and processes across all markets, ensuring consistency and best practices.

What You’ll Bring:

• A Bachelor’s degree or higher in Business, Engineering, Supply Chain Management, or a related field.
• Strong proficiency in SQL, Google Sheets, and data visualisation software (e.g., Tableau).
• An analytical mindset with proven experience using data to inform decision-making. Previous work experience in a supply chain or logistics role is highly preferred.
• Excitement for working in a fast-paced, start-up environment with a high degree of ambiguity and change.
• Willingness to travel for business within Europe (up to 2-3 days per quarter).
• Fluent verbal and written communication skills in English are required. Proficiency in French or Dutch is considered a strong plus.

What we offer

• Freedom to initiate, execute and implement your own ideas
• Lots of learning and development opportunities
• 24 holidays based on 40 hours per week per year, pro rata
• A hybrid work setup - with roughly 2 days in our Amsterdam office
• Reimbursement of travel expenses to the office
• Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland
• Discount on your additional health insurance through Zilveren Kruis
• A discount on your weekly, Factor, HelloFresh and/or Green Chef box in the Netherlands
• Healthy lunches, fruit and snacks in the office
• Competitive salary and pension scheme
• Social activities with our culturally diverse team!

Are you up for the challenge?

Please submit your complete application including your salary expectations and earliest starting date.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com

Why work with us?

Make an Impact

You want to make a difference. We change the way people eat—forever.

People & Culture

You want to be part of a team. We’re a smart and collaborative community.

Learn & Grow

You want to learn and grow. We're evolving an industry, and learning together as we grow.

Inclusion

You’re hungry. We’re HelloFresh—and everyone is welcome at our table.

Data is King

You want to produce real results, fast. We use data and consumer insight, not gut-feeling, help us prioritise and deliver.

Dynamic & Change-Oriented

You’re looking for a change. We thrive on it.