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Backbase just launched its new AI-powered Banking Platform globally. We are helping banks go from just experimenting with AI to actually using it to get things done. This platform automates key tasks and boosts productivity for both customer-facing and back-office teams, turning the potential of AI into real business results.
As a System Engineer (DevOps) you’ll work in a team responsible for design, development and maintenance of the platform.
At each level of the architecture we apply industry standards ensuring stability, security and scalability while remaining cost efficient.
You should have experience in building and running platforms or infrastructures in production.
Considering the area of AI surrounding tools and frameworks are rapidly evolving, we are looking for engineers with a curious mindset and “doer” mentality.
If you have passion in technology, eager to learn, adopt, deliver and work in short fast phased iterations - please go ahead and apply.
The ideal candidate will have a strong background in building and maintaining infrastructure using public cloud (Azure, AWS, GCP), automation (python/golang), observability (prometheus/grafana), infrastructure as code (IaC), identity and access management (IAM), security and DevOps practices.
This role requires familiarity with concepts of AI infrastructure and solutions offered by major players, emerging patterns of building GenAI products.
Preferred Qualifications:
Required Qualifications:
Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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