Chief of Staff, Deployments

Monumental is automating on-site construction with robotics and software. Our mission is to make construction primarily software-defined and work towards a future where beautiful, bespoke buildings are built within a single day with minimal labour.

We’re a growing team (about 70 team members) of mostly engineers and technicians, coming from companies like Palantir, Qualcomm, Dyson, Shopify, Tesla, and Meta. It’s still the early days of building the company, and this is a unique opportunity to be an early employee in a high-growth, high-ambition startup environment. From Day 1, you’ll be able to work with an experienced founding team backed by top-tier investors.

About You and This Role

Monumental’s deployment engine is scaling fast — from a few deployments to dozens running in parallel across Europe. As Chief of Staff, Deployments, your job isn’t just to keep that machine running — it’s to make it run faster, smoother, and more reliably as we scale.

This is a high-autonomy role for someone who brings order at scale and isn’t afraid to dive into the details. You’ll sit at the intersection of operations, people, finance, and field execution — architecting the processes and systems that allow us to expand efficiently across the Netherlands and into new markets.

You’ll architect the hiring funnel that feeds our Operator pool, run the performance cadence (1:1s, scorecards, comp reviews), and own every touchpoint. You’ll guard compliance like contracts and certifications, while partnering with Finance and BD to keep operator capacity across deployments on-point. When fires flare up (legal queries, travel chaos, team logistics), you jump on them and you’ll handle them. This role is equal parts systems thinker and hands-on “fixer”, perfect for someone who loves scaling systems and sweating the details.

What You Might Be Working On

• Operator scheduling, develop and manage the master schedule of operators and deployments, who’s building what, where, and when.
• People pipeline & hiring, design, own, and continuously improve the end-to-end recruitment engine for the full Deployment Team; run structured interviews, and close great talent fast.
• Performance & growth, schedule and conduct 1:1s, roll out performance-based scorecards, lead comp and promotion cycles, and coach managers on feedback loops.
• Onboarding & compliance, craft smooth and efficient onboarding, track required certifications, and keep our personnel files tidy.
• Training, building role-based competency matrix, planning quarterly up-skilling sessions, and ensuring our operators continuously improve and learn.
• Finance & legal liaison, own the head-count forecast, overtime approvals, interface with finance and external counsel on contracts, NDAs, and employment law.
• Culture & engagement, run pulse surveys, monthly AMAs, and keep morale high during rapid scaling.
• Special ops projects, spin up solutions for whatever emerges: EU deployment visas, emergency accommodation, new country payroll, or a last-minute investor data-room request.
• Process & tooling, automate onboarding checklists, and build live dashboards (hiring funnel, attrition, training hours) for the exec team.
• Ensure smooth operations, being the connective tissue across deployment, technical teams, and the people team, ensuring information flows clearly and decisions get made.

What We’re Looking For

• Leadership experience in an operational, coordination, project management, or workforce planning role—bonus if in a field service, logistics, or industrial setting
• Experience in a high-growth, fast-paced environment (startup/scale-up preferred)
• Strong analytical instincts—you’re comfortable building a schedule, spotting gaps in a dashboard, and following through with action
• Clear communicator—you follow up, close loops, and bring clarity to complex systems
• High attention to detail and an obsession with being organised
• Action-oriented—you unblock yourself and others quickly
• Fluent in English; Dutch fluency is a strong plus (but not strictly required)
• You don’t mind getting your hands (literally) dirty to get the job done.
• A strong bias-to-action and getting-shit-done mentality with the required tenacity and speed. The emphasis of this role is execution, not analysis.
• Strong operational and analytical skills. You can build a spreadsheet with a clear operational plan, or present a P&L and model various scenarios and drivers. You’re a strong project and people manager.

Why Monumental?

Joining Monumental means being at the forefront of a movement aimed at making significant strides in the construction industry. Here, your work has the potential to impact not just the company but the future of how we build. If you're driven by innovation, eager to tackle complex challenges, and ready to make a tangible difference, we want to hear from you.

For open applications (where you don’t see an exact role match), please reach out to us at: iwanttojoin@monumental.co - share with us the most interesting or challenging project you’ve worked on, why you want to join and your CV or portfolio.

If you don’t meet all the qualifications here but are excited about Monumental and feel you’d still be able to help us solve difficult problems, do get in touch. We welcome generalists who focus on outcomes and are eager to learn on the job.