Information Analyst

Information Analyst bij Lely

Wat is jouw rol?

The Information Analyst is the crucial link between the Business Analyst, who defines the business requirements, and the IT DevOps team, which is responsible for developing and testing solutions. In an Agile Scrum environment, this role ensures that the functional and technical requirements of the business are accurately and iteratively translated into effective and scalable IT solutions.

Responsibilities:

• Gathering stakeholder needs and requirements
• Translating business requirements into user stories and acceptance criteria
• Modeling processes and information flows (data models)
• Supporting the creation of functional designs
• Identifying bottlenecks in processes or systems
• Ensuring data quality, information security, and compliance aspects
• Collaborating with the Product Owner, developers, and testers during refinement and sprint execution

As part of a strategic transformation program, we are redesigning our processes and systems to future-proof our international service organization. We are looking for a senior information analyst who will help shape this challenge with vision and decisiveness.

What will you do:

• Analyze current and desired service processes and translate them into technical requirements
• Gather information through interviews and workshops with international stakeholders
• Create user stories, process flows, and acceptance criteria within an Agile methodology
• Conduct impact analyses on processes, interfaces, and data flows
• Collaborate with Solution Architects, Developers, and Testers

You will play a key role in an international program that defines how we deliver service to our customers worldwide.

Wat is jouw ervaring?

• A higher education (HBO or university level) in business administration, IT, or a technical field
• At least 5 years of experience as an information analyst in a complex environment
• Experience with service processes and service applications (ERP, Field Service, FSM)
• Knowledge of or experience with IFS FSM 6 is a plus
• Familiarity with process modeling (e.g., BPMN) and working in Agile projects
• Strong analytical, communication, and interpersonal skills
• Ability to create data and process models, understand system integrations and data flows
• Sufficient technical knowledge to effectively collaborate with developers, architects, and testers

Wat bieden wij jou?

Working at Lely means contributing to sustainable progress within one of the most innovative organizations in the Netherlands. You’ll help make the agricultural sector future-proof – and we’ll make sure you have the space, resources, and support to do so.

• An international work environment with room for initiative and entrepreneurship.
• Excellent employment conditions, including up to 8 weeks of vacation per year and a solid pension scheme.
• Strong growth opportunities: you are in control of your development and can choose from various training programs via our Lely Academy – from personal development to role-specific training.
• Our modern Lely Campus offers daily access to extensive sports facilities: an indoor gym, outdoor padel courts, basketball and volleyball courts, table tennis, and foosball. You can join Hyrox workouts or sign up for personal training – and challenge your colleagues during an active break.
• Enjoy fresh coffee and tea from our in-house barista, with milk straight from our own farm, and a healthy, affordable company restaurant.
• A healthy work-life balance thanks to our hybrid work policy: you work at least three days a week on campus, with flexible hours and plenty of opportunity to spend extra time on-site (between 06:00 and 20:00).
• A free shuttle bus takes you to and from the metro station in Maassluis, ensuring a smooth start and end to your workday.
• Successes are meant to be celebrated: from anniversaries to Christmas parties – at Lely, we know how to do it right!

Over Lely

Lely, founded in 1948, is committed to a sustainable, profitable, and enjoyable future in agriculture. With the challenges of the farmer and the needs of the cow at the center, we develop high-quality robots and data systems that improve animal welfare, flexibility, and productivity on dairy farms. Our goal is to support sustainable food production.

For over 30 years, we have been a global leader in the sales and service of automated systems to successive generations of dairy farmers. Every day, we inspire our colleagues to offer customers innovative solutions and to be a reliable partner for long-term advice and support. With our state-of-the-art Lely Campus in Maassluis and a global network of dedicated Lely Centers for customized sales and service, Lely operates in more than fifty countries.