Senior Business Analyst

Why Recharge

At Recharge, we’re making prepaid easy—for everyone, everywhere. Whether it’s topping up your mobile, sending gaming credit, or grabbing a gift card, our platform gives people instant access to digital prepaid payment products across 180+ countries. We’re already working with thousands of brands, have passed 2 million app downloads, and are on our way to €1b in sales. As a profitable scale-up with big ambitions: new markets, new products, and new ways to pay. And we’re just getting started.

Our team of 170+ people from 35+ nationalities are building something exciting—and we’re looking for curious, driven people to help us shape what’s next.

The role

We’re looking for a talented Business Analyst to join our Data Analytics Team reporting to Nicolas Arrivé.

You have great analytical skills and are good at making people understand what and why needs to get done and you understand what kind of insights drive the right set of actions.

The Data Analytics team embeds actionable insights into the business teams and drives commercial success (improving sales, margin and/or efficiency). Automation is also at the heart of our business practices when value can be extracted at scale.

What will I do?

As a Business Analyst you will play a vital part in defining our company strategy and execution across Payment flow, Paid Marketing, Customer base and product strategy. This role will span across Recharge and the recently acquired Startselect.

You own relationships with Directors and C-level executives, and therefore you are capable of articulating complex analytical or data topics into simple concepts to senior audiences. You can articulate the positive business impact of your recommendations and insights.

You conduct advanced strategic analyses and deliver valuable insights that enhance our offerings and maximize commercial value for both Recharge and its customers.

You are proactively making the right trade-off between self-service analytics environments (Tableau reporting) and custom deliverables.

You will be working specifically across 3 areas of focus initially:

• Improve marketing and operations reporting and automation;
• Proceed with pricing analysis and price tests;
• Run analysis with our customer base (web and app customers), their short and long term value generation across labels, device and time across Recharge & Startselect.

What you have:

• 3+ years’ experience in an analytics and/or data-science related field (preferably within the e-commerce industry);
• 3+ years’ experience with Data Visualisation tools (like Tableau and PowerBI ideally);
• 5+ years’ experience working with structured and unstructured data-sets as well as data extraction tools such as Hive and/or SQL;
• Solid understanding of testing (R2, p-value, t-test etc…);
• Hands-on experience with setting up test studies: A/B tests, Geo-experimentation and Lift studies.

Nice to have:

• 1+ year of experience with statistical software such as R, or coding language: Python;
• Advanced knowledge of Customer, Marketing Analytics and modelling such as price elasticity test and formula etc…
• Bachelor’s degree in Business, Statistics, Data Science, Economics, Mathematics, Computer Science, Engineering, Sociology or similar.

Don’t meet every single requirement? At Recharge we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What we offer

• 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam
• Flexible working hours and an office overlooking the Amstel
• Macbook Pro
• Budget for noise-cancelling headphones, travel to and from the office, working-from-home and self-learning
• Free healthy breakfast, lunch and snacks by our in-house chef
• Unlimited access to mental health support by certified psychologists via OpenUp
• Free Dutch classes to help out with daily life in the Netherlands
• Regular parties, pub quizzes, bingo sessions, celebrations and other events