Senior Product Designer, Runner Fleet

About GitLab

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values.

Thanks to products like Duo Enterprise and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.

An overview of this role

As the dedicated Product Designer for our Runner Fleet team, you'll create intuitive management interfaces and dashboards that help platform administrators efficiently manage their build infrastructure at enterprise scale, identify performance bottlenecks, and reduce operational costs. This role positions you at the center of GitLab's competitive advantage as we compete with major players investing heavily in fleet management capabilities.

You'll collaborate with your triad team of Product Manager and Engineering Manager to solve complex data visualization challenges while ensuring enterprise customers can scale their development operations efficiently.

Your designs will serve some of the world's largest development teams managing thousands of runners and processing massive CI/CD workloads. Working closely with other CI/CD and the AI/ML teams, you'll design predictive insights and machine learning-powered recommendations that help customers optimize their CI/CD operations.

What you'll do

• Collaborate with your triad team to define UX goals, roadmap, and strategy that solve real user problems for DevOps teams
• Engage directly with enterprise customers through calls and feedback sessions to understand their CI/CD infrastructure pain points and validate design solutions
• Partner with AI/ML teams to design predictive insights features and machine learning-powered infrastructure optimization recommendations
• Independently conduct solution validation of your designs with support from our excellent UX Research team
• Communicate your design thinking through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs
• Engage with our user base and GitLab community to understand pain points in CI/CD infrastructure management
• Contribute to our Design System, alongside the rest of the UX team and GitLab community

What you'll bring

• Experience designing B2B/Enterprise software that serves complex workflows, admin interfaces, and SaaS products for mid to large organizations
• Background in developer tools design, particularly DevOps, CI/CD, infrastructure management, and technical product interfaces
• Demonstrated expertise in user research methods including usability testing, user interviews, and solution validation
• Experience fostering collaboration across multiple product teams and stakeholders
• Experience in data visualization design with knowledge of dashboards, metrics interfaces, and analytics UX
• Proficiency in Figma including prototyping, design systems, component libraries, and collaborative design workflows
• Familiarity with Git and understanding of CI/CD workflows and infrastructure concepts
• Portfolio showcasing complex enterprise software design solutions with measurable user impact

About the team

Product Designers are highly collaborative roles at GitLab - you're part of the Product Design org, you report into a Product Design Manager, but work to embed yourself into the feature team that you're working on. You will become an expert in this area, and eventually the broader GitLab product.

The Runner Fleet team builds visibility and management tools for the infrastructure that processes millions of CI/CD jobs monthly. We solve complex developer productivity challenges: how do you help platform administrators efficiently manage thousands of runners? How do you surface actionable insights from massive amounts of CI data? How do you reduce operational overhead for enterprise-scale build infrastructure?

We recently shipped the Fleet Visibility Dashboard, giving customers unprecedented insight into their CI pipeline performance. We're now planning for AI-powered predictive insights, advanced analytics capabilities, and cross-stage integrations that will define the future of CI/CD management.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer.

GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. If you have a disability or special need that requires accommodation, please let us know.