Customer Success Mgmt Analyst

Customer Success Management Analyst at Accenture

Job Description

As a Customer Success Management Analyst, you will be responsible for analysis and solving of lower-complexity problems. Your day-to-day interaction will be with peers within Accenture before updating supervisors. You may have limited exposure to clients and/or Accenture management. You will receive moderate level instruction on daily work tasks and detailed instructions on new assignments. The decisions you make will impact your own work and may impact the work of others. You will be an individual contributor as part of a team, with a focused scope of work. Please note that this role may require you to work in rotational shifts.

What are we looking for?

• Primary skill: Sales Pursuit Management - P4
• Secondary skill: Inside Sales - P4

Qualifications

• Skills required: Digital Inside Sales, Sales Pursuit Management P4
• Bachelor’s Degree
• 3 to 5 years of experience
• German language proficiency at C1 level

What would you do?

Transform sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build, and implement best practices on process, organization, and technology to create, execute, and run collaborative sales and support roles. You will create and support sales pursuit plans from qualification to closure in accordance with the Accenture High Performance Selling Approach. This includes creating an effective win strategy and compelling proposals that communicate value propositions and comply with client requirements, facilitating internal approval processes, identifying required compliance activities based on opportunity requirements, and maintaining relevant data and documentation.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change.