HR Analyst

How do you make our customers happy?

Bol is always in flux. New business models arrive on the scene, propositions are rethought or reinvented, and ways of working are often ‘subject to change.’ This makes for a fluid and, at times, challenging setting that requires flexibility and adaptability of all of our colleagues. It also requires that we have the people analytics capabilities to make informed strategic personnel decisions. For instance, helping our colleagues to pinpoint potential organizational bottlenecks and resolve them before the business is even aware of these issues. Do you have what it takes to elevate our workforce and workplace analytics prowess? Welcome to People&!

What you’ll do as HR Analyst?

Let’s first set the scene: People& is in the middle of a metamorphosis. Our transition encompasses organizational rethinks, the repositioning of responsibilities, a redesign of our technological landscape, and substantial investments in our people analytics capabilities.

As HR Analyst, you would be instrumental in enabling our department to make data-informed decisions, focussed on workforce and workplace insights. You are the link in translating business requests into data insights. You will strengthen the People& Analytics team with your complementary skillset and therefore contribute to our craftsmanship. Moreover, you will use data and present your insights to People& professionals and senior management within bol.

You are a critical thinker and continuously work on improving the standard. What are business needs and how can we integrate those in our analytics landscape? How can we provide management information in a scalable manner? How can we improve analyses currently done (manually) by our People& colleagues? How can we get the most out of data while safeguarding compliance?

• Tune in to (management) requests, find relevant data and present your insights to enable data-informed decision making
• Deliver insights on agreed upon KPIs in a standardized manner (reporting and management information)
• Work closely together with People& stakeholders and be able to translate their needs to the right analytics solution. Work closely with other teams within bol.
• Educate and train People& experts or business stakeholders in making data-informed decisions.

• Manage data governance policies and procedures to ensure data integrity, reliability, accuracy, and consistency across the organization.
• Help position P& Analytics as the go-to team for HR-related analyses.
• Improve how we use Crunchr, our people analytics platform.
• Support in shaping our data warehouse for People&.

- Only venture into the known No, if you get nervous from the freedom to pioneer, work autonomously and all the ambiguity that comes with it. You like everything to be clear and set in stone before you start working on it.

- Processing data is the only thing that makes you happy No, if you only want to work with data and are convinced that it’s someone else’s responsibility to manage projects and stakeholders.

- You are not a fan of stakeholders No, if you see managing your stakeholders as a complete energy drainer

• + You eat complexity for breakfast Yes, if you have experience with translating business requirements into engineering solutions and vice versa, enabling the department to reach a higher level.
• + Building the right things Yes, if you are convinced that output does not equal result. You determine success based on value creation. You are comfortable with data, but also with people and processes.
• + Help others grow in data maturity Yes, if you see the challenge in helping the department forward in its data maturity.

This is where you’ll work

As HR Analyst, you will be part of the department People& Portfolio and Analytics. This department focuses on the People& portfolio and change roadmap, and the execution of the People& changes. It consists of four teams with a.o. project managers, process improvements specialists, functional application managers and analytics specialists. The People& Analytics team consists of four people (including this role), eager to make the difference for People& and bol.

You will work at one of the best-known online retail tech platforms in the Netherlands and Belgium. A platform where 13.5 million customers can choose from over ~38 million articles. A platform that helps roughly 50,000 commercial partners run their businesses. And a platform that will never be ‘finished’ because bol has been reinventing retail since 1999, and we always will be. If there’s a better way to do something, we’re working on it! Together with our customers, partners, and over 2,800 colleagues. The setting is open and pioneering, and we stimulate autonomy.