Bachelor/Master Internship: Analyzing and Monitoring Dealer Performance for Repair and Maintenance Contracts

Bachelor/Master Internship: Analyzing and Monitoring Dealer Performance for Repair and Maintenance Contracts

Join us in developing tools to monitor, assess, and compare dealer performance for Repair and Maintenance contracts across Europe & UK through time

Functiebeschrijving

As an intern in the Costing & Analysis group, you will play a vital role in enhancing the performance of our dealer network across Europe & UK. Your work will directly contribute to the success of our Repair and Maintenance (R&M) contracts by providing tools that allow for better monitoring and assessment of dealer performance.

• Gathering and analyzing performance data from various dealers providing R&M contracts.
• Developing metrics to assess dealer performance over time.
• Identifying discrepancies in performance data and developing alerts for these inconsistencies.
• Collaborating with team members to create comprehensive reporting tools that enhance visibility into dealer performance.
• Supporting the team in utilizing data insights to drive improvements in service delivery and customer satisfaction.
• Presenting your findings and recommendations to stakeholders to facilitate informed decision-making.

This internship offers a unique opportunity to work at the forefront of data analytics in the automotive industry. You will gain hands-on experience in performance monitoring and analysis while contributing to projects that have a direct impact on our dealer network and customer satisfaction. At DAF Trucks, we value innovation, collaboration, and professional growth. You will have the chance to work with experienced professionals who are passionate about data-driven decision-making and improving service delivery. This internship will not only enhance your technical skills but also provide you with valuable insights into the operations of a leading company in the trucking industry.

Jouw profiel

We are looking for an enthusiastic Bachelor or Master student pursuing a degree in fields such as Data Analytics, Business Economics, or a related discipline. The ideal candidate will possess the following qualifications:

• Education: -Preferably- enrolled in an bachelor or master programs related to Data Analytics, Business Economics, or a similar field.
• Experience: Experience in solving data-related problems, including data collection, cleaning, and analysis.
• Technical Skills:
  • Proficiency in data analysis and presentation software, such as Microsoft Excel and Power BI.
  • Programming skills in Python or similar languages for data manipulation and analysis.
  • Experience with data visualization techniques to present insights clearly and effectively.
  • Familiarity with performance metrics and reporting methodologies.
• Language Skills: Strong communication skills in English are required; proficiency in Dutch is a plus.

Afdeling

The Costing & Analysis group is part of the Aftersales department within the Marketing and Sales organization at DAF Trucks. The department comprises a dedicated team of 15 professionals, including cost engineers, data analysts, data scientists and data engineers. The mission of Costing & Analysis is to collaboratively translate business needs into actionable data insights through proactive data analysis, reporting, and modeling. This supports data-driven decision-making for our customers, dealers, and the DAF business. The group aims to enhance service quality and operational efficiency for dealers providing Repair and Maintenance (R&M) contracts, thereby maximizing vehicle uptime and optimizing overall service performance.

Wij bieden

• A view behind the scenes at a large international corporation; You will get a lot of freedom and responsibility;
• We are open to your initiatives and depending on the assignment you see your results back in the workplace;
• An experienced coach and supervisor who can teach you a lot and is willing to help you with your assignment;
• After your graduation, you will have the opportunity to start your career at DAF;
• An internship wage of € 375,- Bachelor and € 450,- Master per month on full-time base;
• A travel allowance, if you don’t have a student travel product (provided by the Dutch government);
• A housing allowance, if you temporarily rent a room near DAF.