Key Account Manager

Key Account Manager at Dyson

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement.

Our Sales team ensures our machines are presented in an appropriate and consistent way that is recognisably Dyson, to clearly explain our technology and create the right customer experience. This builds our reputation and enables the team to deliver solid long-term sales strategies and plans, while recognising and taking advantage of shorter-term opportunities.

About the role

*This role you require to travel to Belgium 1 time/week*

As a Key Account Manager within Dyson's Benelux Sales team, you’ll be instrumental in driving profit, growth, and outstanding execution across major retail accounts in Belgium and Luxembourg. This role offers the opportunity to shape the market by delivering strategic, results-driven initiatives and ensuring Dyson’s brand is flawlessly executed both in-store and online. Key responsibilities include:

• Developing and implementing strategic annual account plans with key objectives for Dyson and retail partners.
• Delivering sales and gross margin targets through accurate forecasting and promotional planning.
• Leading the rollout of launches and campaigns to ensure optimal execution across retail partners.
• Achieving the highest standards of execution for the Dyson brand and categories, both online and in stores, in line the Business Strategy
• Managing retail media strategies and driving the ecommerce equation (traffic, conversion, AOV, sales) on retailer websites.
• Collaborating with internal teams (retail activation, media, category) to maximise ROI and shopper engagement.
• Organising and delivering compelling business reviews and proposals to senior retail stakeholders.

About you

You're a results-driven, commercially savvy professional with a talent for negotiation and strategic planning. Passionate about sales and business growth, you excel at analysing data to uncover opportunities and lead projects to completion.

To succeed, you’ll need:

• Proven track record in high-profile account management, preferably in the electronics or retail sector.
• Experience delivering sales targets and managing promotional budgets for multiple product lines.
• Familiarity with retail market operations and category management.
• Degree preferred; beauty or electro channel experience is a plus.
• Exceptional communication, negotiation, and influencing abilities.
• Strong strategic planning and analytical skills.
• Attention to detail with the ability to manage complex projects effectively.
• Proficient in building and maintaining relationships at all levels.
• Energetic, proactive, and results-oriented.
• Decisive leader with strong influencing skills.
• Self-starter with a positive and engaging approach to challenges.
• Ability to thrive in a fast-paced, matrixed organisational structure.
• Fluent in English (French is a strong plus).
• Driving license

Benefits

• Discount on Dyson products
• Company Pension scheme
• 29 days annual holiday plan
• Company Fitness plan
• EAP (Employee Assistance Programme)
• Life Assurance Plan
• Transportation allowance or company car
• Health Insurance – Medical Contribution
• Eye Examination & Computer Glasses Reimbursement

*Fixed term contract with possibility of renewal*

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Awards & Accreditations

The Times, 2024 & 2023

UK Top 100 Graduate Employers

Universum UK, 2024

Most Attractive Professional Employers in UK

Universum UK, 2024

Most Attractive Student Employers in UK

Universum Singapore, 2024

Most Attractive Student Employers in Singapore

D&I Award Japan, 2024

Best Workplace for Diversity & Inclusion

GradSingapore, 2024 & 2023

Singapore's Top Leading Graduate Employers

Forbes, 2023

World's Best Employers

Forbes, 2023

World's Top Companies for Women

Employee Experience Awards Singapore, 2023

Bronze, Best Women Leadership Programme