Magnet.me - The smart network where students and professionals find their internship or job.

The smart network where students and professionals find their internship or job.

Service Planner

Job • Moerdijk, NL

Posted 21 May 2025

Work experience

3 to 10 years

Full-time / part-time

Full-time

Job function

Project Management

Degree level

HBO or WO bachelor

Required language

English (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

Create profile

We value your privacy

We use cookies to give you a more personalized browsing experience and analyze site traffic. See our Privacy Policy for more information.

Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept All Reject All Customize Save Preferences Customize Privacy Policy Privacy Policy Sales & Service Locations We value your privacy

We use cookies to give you a more personalized browsing experience and analyze site traffic. See our Privacy Policy for more information.

Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept Reject All Customize Save Preferences Customize {title} {title} {title}

Contact Marine Sales
+1-281-479-1515
|
Contact Service
+1-281-478-6245
|
Contact Satellite Sales
+1-919-850-3100

Service Request myMackayOnline Counter Sales Navigation

Service Planner – Moerdijk NL

Mackay Marine, is a global marine electronics service company with more than 460 employees within 45 service depots in seventeen (17) countries, including the Americas, Europe, Asia, and Africa. For over fifty (50) years, Mackay has sold, installed, and serviced electronic navigation and communication equipment onboard commercial and naval ships.

We sustain our industry-leading position by employing and hiring people who are the best at what they do and by offering competitive salaries and employee benefits as well as long term employment with a stable, profitable, and growing company.

Mackay is currently seeking an onsite Service Planner, with experience in the maritime industry and with the skills and qualifications outlined below to join our location in Moerdijk. Proficiency in English is required.

Service Planner Job Summary:

The Service Planner exhibits a strong commitment to customer service by quickly responding to customer inquiries, communicating job progress, resolving issues, and ensuring that the daily service requirements are met in a timely manner. The Service Planner is adept at properly analyzing the job request, the parts and equipment needed, and dispatches the technician who has the knowledge of services required to fix it right the first time. The Service Planner provides technicians with reliable and accurate technical and administrative support.

Responsibilities:

Provides excellent customer service by responding quickly to any inquiries, requests for quotes, and promotes Mackay’s services.
Exhibits high commitment to keeping customer apprised of job progress, problems encountered, job completion, and resolving any issues. Presents customers with a “positive complete service experience” on every job.
Proficient in the use of Solomon
Properly analyzes job request; consistently assigns the most suitable technician to do the job.
Generates service call ID’s, coordinates service, posts on job board, and internal logistics to maintain continuity of all work being performed.
Liaise with vessel agents to check on vessel schedules and confirm that technicians are on the gate access list. Makes sure that technicians are well informed of vessel schedules and any changes.
Interfaces with inventory to ensure parts are ordered, available, and staged to properly support products serviced.
Assist Service department to ensure successful results of service jobs.
Weekend call rotation dependent upon location.

Service Planner Qualifications:

Must be proficient in English.
Some university coursework preferred or equivalent training and experience.
3+ Years’ experience in service coordination in the Marine industry.
Exceptional client service mentality.
Strong written and verbal communication skills – in English.
Proficient in Microsoft Outlook, Excel, and Word
Valid Driver’s License
Reliable Transportation

Mackay is an Equal Opportunity Employer who offers competitive salaries, overtime, and benefits.

Apply Now

If your skills and experience match our requirements, we want to hear from you!

Apply Now

Brands We Represent View All

Search

Quick Links

Contact Us

Mackay Communications

3691 Trust Drive
Raleigh, NC 27616 USA +1 919-850-3000

No products in the cart.

Manage Consent Manage Consent

Mackay Communications, Inc.

Founded in 1884, Mackay Communications (dba Mackay Marine) continues to evolve with the times. Originally a telegraph cable company, today Mackay sells and services a full range of leading marine and satellite communications electronics around the globe with over 36 strategic sales and service locations.

Marine & Offshore

Moerdijk

10 employees