Store Manager | OYSHO Opening!

Join Our Team at OYSHO Amsterdam!

INDITEX, is one of the world’s leading fashion retailers with over 5,800 stores across 210 countries by bringing together 120 diverse cultures. In the Netherlands, we proudly represent seven iconic brands:

ZARA | PULL&BEAR | MASSIMO DUTTI | BERSHKA | STRADIVARIUS | ZARA HOME | OYSHO

We’re excited to open our first OYSHO store in Amsterdam. Join our passionate team and help create an empowering, stylish, and inclusive shopping experience.

Apply now and be part of our fashion-forward journey!"

Your role

As a Store Manager, you will play an important role in fostering a diverse and inclusive environment while representing the brand image and corporate values of INDITEX. You will be responsible for coordinating daily store operations and making strategic decisions regarding product placement to meet established commercial objectives. In this leadership role, you will oversee and organize your team, ensuring collaboration and professional development, while driving store profitability through effective space management. Your primary focus will be on ensuring an exceptional customer experience provided by the team of the store.

Main Responsibilities

Store Operations

• Analyze and manage key performance indicators (KPIs), ensuring targets are exceeded throughout the store.
• Overlook replenishment is done in a timely and effective manner through all the departments.
• Ensure that the store is merchandised according to the company’s standards and commercial guidelines taking into consideration bestsellers, current trends and image of the brand.
• Plan schedules to make sure you have the correct coverage, taking into consideration the budget of hours provided by the HR Manager.
• Oversee the cleaning standards inside the store ensuring they are in line with the company’s guidelines.
• Monitor the uniforms’ allocation for Sales Assistants and Managers according to the company’s policy

HR processes

• React accordingly to the recruitment needs of the store, ensuring that a fair selection process is being followed.
• Keep constant, clear, timely and effective communication with Head Office, Store Director, Product Managers.
• Promote HR Policies and Procedures and the Code of Conduct in the store by sharing information with the team and leading by example.
• Develop the team through performance reviews and Personal development plans and monitor their progression.
• Receive constructive feedback in a positive manner, being productive towards your personal development and supporting the team.
• Foster and embed D&I culture and ensure an inclusive, respectful workplace for all.
• Comply with the Company Health & Safety Policy.
• Being ambassador of the company’s sustainability commitment.

What you bring

• Ability to lead by example, motivate, and develop employees.
• Initiative in identifying and addressing issues proactively.
• Strong organizational skills with effective delegation and multitasking abilities.
• Strong numerical skills for managing budgets and performance metrics.
• Understanding of market trends, commercial dynamics, and competitor landscape.
• Minimum of 2 years' experience in a customer service management role.
• Strong verbal and written communication skills in English and/or Dutch.

Your Benefits

• Competitive salary
• Opportunities for personal and professional career growth
• Access to Busuu for Language Learning and Development
• 25% employee discount in all our Brands
• Benefits at Work platform for more discounts
• 5 weeks of vacation per year
• Travel allowance

We are dedicated to promoting diversity and ensuring an inclusive work environment where everyone's opinions are valued and respected. We embrace diversity in recruitment, training, and promotion, ensuring equal opportunities for all employees and their unique characteristics. We encourage all interested candidates to apply, even if you don't meet every single requirement. At INDITEX we empower all our employees without exception.

This job description details the core responsibilities but is not all-inclusive. You may be asked to take on additional tasks as required.

Applicants must have full authorization to work in the EU without requiring sponsorship.

We are unable to provide visa or work permit sponsorship for this position.