Warehouse Operations Specialist

With Supply Chain you are at the core of our operations. Simplicity and innovation come together to shape the future of our brand through smart solutions.

Share your talents

Join the Rituals family and play a crucial role in shaping our Supply Chain Operations as we grow globally. Together, we’ll create meaningful moments for our customers and work toward a more sustainable future.

As a Warehouse Operations Specialist, you will be at the heart of Rituals’ global supply chain operations, supporting our retail, wholesale, travel and e-commerce growth. Your primary responsibility will be to manage the daily operations fulfilled by multiple B2B & B2C warehouses (run by our 3PL partners). You will ensure that our customers receive their orders on time and with outstanding service.

Key Responsibilities:

• Daily managing the operations with Rituals’ third-party logistics (3PL) providers.
• Ensure that KPI and SLA targets are consistently met and exceeded by our 3PLs.
• Oversee smooth execution of B2B and B2C orders across multiple warehouses, especially during key market moments.
• You support in the forecasting processes and ensure sufficient capacities across the Rituals’ warehouses accordingly.
• Order management of Rituals’ Asia export flow.
• Daily capacity/load-management.
• Oversee, manage and set-up VAS activities within the Logistics Landscape.
• Drive process improvements within the warehouse operations (and beyond) as part of our Logistics Excellence initiatives.
• Utilize data-driven methods to optimize performance and decision-making.
• Collaborate with internal teams (e.g., Retail, Wholesale, Digital, Fulfilment, Supply Planning, Replenishment) and external stakeholders (e.g., Warehouses, Carriers).
• Identify opportunities for cost-savings and develop sustainable supply chain solutions.

Bring all of you

We’re seeking a proactive professional who is passionate about logistics, innovation, and creating exceptional customer experiences.

• A degree (HBO/WO) in Logistics, Supply Chain, Business Administration, or a related field.
• At least 3 years of experience in a similar logistics/3PL operations-role.
• Proven experience in warehousing environments.
• Strong analytical and data-driven decision-making skills.
• Good stakeholder and relationship management abilities.
• A curious mindset and ability to think outside the box to drive continuous improvement.

Benefits of working at Rituals

• Training, coaching & development opportunities
• Staff discount on Rituals products
• Attractive bonus
• Numerous health & wellbeing initiatives
• Company & team events