Director, Global Business Development Representative

CCH Tagetik (a part of Wolters Kluwer’s CP & ESG Division) is a leading Corporate Performance Management software vendor. In addition to providing a unified Performance Management Platform for Budgeting & Planning, Consolidation & Reporting, CCH Tagetik has developed pre-packaged solutions addressing regulatory reporting requirements for ESG, Tax, Insurance & Banking.

CCH Tagetik is seeking a Director, Global Business Development Representatives (inside sales) Center of Excellence (CoE).

Job Summary:

We are seeking a visionary and strategic leader to establish and run the Global Center of Excellence (CoE) for Business Development Representatives (BDRs). In this role, you will design and implement best practices, frameworks, and tools to optimize BDR performance and align efforts with global sales and marketing goals. You will drive the standardization and scalability of BDR processes, ensure consistent training and enablement, and foster collaboration across regions to achieve outstanding pipeline and revenue growth.

Key Responsibilities:

CoE Leadership and Strategy:

• Define and implement the vision, goals, and roadmap for the BDR CoE in alignment with organizational objectives.
• Create a centralized repository of best practices, playbooks, scripts, and methodologies for BDR teams worldwide.
• Act as the global subject matter expert on BDR strategies, tools, and processes.

Enablement and Training:

• Develop and deliver comprehensive onboarding and ongoing training programs for BDRs, ensuring consistency across regions.
• Partner with Sales Enablement to create resources that equip BDRs with the skills, tools, and knowledge needed for success.
• Establish coaching frameworks to drive continuous improvement and skill development.

Process Standardization and Optimization:

• Implement scalable and standardized processes for lead generation, prospecting, and handoff to Account Executives (AEs).
• Ensure uniform adoption of CRM and sales enablement tools (e.g., Salesforce, Clari, Highspot, LinkedIn Sales Navigator).
• Measure and optimize workflows to improve efficiency and performance globally.

Collaboration and Alignment:

• Serve as the bridge between BDR teams, sales leadership, marketing, and operations to ensure alignment on goals and strategy.
• Collaborate with marketing to refine lead qualification criteria and ensure a seamless MQL-to-SQL to QSO handoff process.
• Partner with regional BDR managers to localize strategies while maintaining global consistency.

Performance Management and Analytics:

• Define and track key performance indicators (KPIs) to measure the success of the BDR function globally.
• Conduct regular performance reviews and provide actionable insights to regional leaders and stakeholders.
• Leverage data to identify trends, gaps, and opportunities for improvement.

Technology and Innovation:

• Evaluate and implement cutting-edge technologies to enhance BDR productivity and pipeline generation.
• Stay informed about industry trends and emerging tools to ensure the CoE remains a leader in innovation.

Qualifications:

• Experience:
  • 7+ years in business development, sales operations, or a related field, with 3+ years managing global teams or programs.
  • Proven experience in establishing or running a Center of Excellence, enablement function, or large-scale BDR operations.
• Skills and Knowledge:
  • Deep understanding of BDR best practices, lead generation techniques, and sales methodologies.
  • Expertise in CRM systems (e.g., Salesforce) and sales enablement tools (e.g., Outreach, SalesLoft).
  • Strong analytical skills with the ability to interpret data and make strategic decisions.
• Leadership:
  • Exceptional leadership and collaboration skills with experience managing cross-functional and multicultural teams.
  • Ability to influence and align stakeholders at all levels of the organization.
• Education:
  • Bachelor’s degree in business, marketing, or a related field (MBA preferred).

The role can be based in one of our offices in Spain, France, the UK, the Netherlands.

Be the Difference

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Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

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About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.