Solution Consultant

Solution Consultant Opportunity

Job description

Do you have the skills to navigate the wild world of SAP Customer Experience solutions? Are you familiar with SAP CX modules such as SAP Emarsys, SAP Sales & Service Cloud, CDC, or SAP Commerce Cloud and have a passion for delivering the best customer experience? Then we need you as our Customer Experience Consultant!

As our Customer Experience Consultant, you're like an experienced explorer guiding customers through the jungle of SAP Customer Experience solutions. You use your expertise to identify the best paths and opportunities to deliver an unforgettable customer experience.

What you'll be doing:

• Guide customers through the wild world of SAP Customer Experience solutions and lead them to the best paths.
• Use your knowledge of CX solutions (such as SAP Emarsys) to navigate the terrain and spot the best opportunities.
• Collaborate with other Customer Experience Consultants to ensure the customer's journey is smooth and enjoyable.
• Train customers in the use of SAP Customer Experience solutions to provide the best customer experience.
• Use your experience and analytical skills to help customers grow, thrive and prevent them from falling into pitfalls.

Job requirements

• A completed bachelor or master’s degree.
• At least 2 years of professional experience as an SAP consultant, with a focus on SAP Customer Experience solutions. Experience with the implementation of CX modules such as SAP Emarsys or SAP Sales Cloud.
• Excellent written and oral communication skills in Dutch and English, because effective communication is essential, even in the jungle.
• Knowledge and/or experience with CPI, PDI, and ITIL4 is a plus.
• A good sense of humor and love for all things wild!

If you're ready to join our team of Customer Experience Consultants and navigate the jungle of SAP Customer Experience, apply immediately!

What's in it for you?

Hybrid working

Depending on your position, you work on location for about 2 days and the rest from home

Flexible working hours

As long as they meet their work agreements, our employees determine their own working hours between 08:00 and 19:00

Work from home budget & allowance

A fee plus a personal budget with which you can set up your home office according to your wishes

Mobility scheme

You will receive a lease car or travel allowance

(€0.19 per kilometer and a monthly allowance for use of own transport)

25 vacation days

Will be increased by 1 every two years of service

(up to max. 28 days per year)

Laptop & Phone

Smartphone with internet (worth €600) and a new laptop

Profit sharing

Guideline is 10% of the operating result

Personal training budget

Personal study budget of €1,500 and 2 study days per year

Curious about our culture?

Then watch our brand movie or discover more about our oasis!

Need a guide in your search?

Sophie - CX Consultant

Sophie is happy to tell you about her adventure at Acorel in 15 minutes!

Radwan.Ahmed@Acorel.nl

+ 31 6 820 90 624