Courier Marketing Project Manager

Courier Marketing Project Manager

Ready for a Challenge

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role:

As Courier Marketing Project Manager you will serve as the primary point of contact within marketing for Delco (our external logistics model), supporting the creation and execution of communication journeys to activate, engage, and retain couriers. This is a position that requires strong project management skills, good understanding of courier operations, and a passion for building impactful, engaging communication strategies.

These are some of the key ingredients to the role:

• Act as the key liaison between the central marketing team and our Delco organization, ensuring that all communication initiatives are aligned with needs and objectives.
• Coordinate with stakeholders in DelCo markets to ensure timelines and goals are met.
• Work with cross-functional teams (e.g. CRM, Studio) to develop and optimize both onboarding, engagement and retention communication strategies that ensure couriers have a smooth and engaging experience from the moment they join the platform.
• Create targeted retention strategies through segmented communications that drive courier satisfaction and minimize attrition.
• Campaign Execution and Coordination: Oversee the end-to-end delivery of marketing campaigns, from strategy and content creation to implementation and reporting.

What will you bring to the table?

• Stakeholder Management: Build and maintain strong relationships with key stakeholders, ensuring alignment and clear communication on campaign objectives, timelines, and results.
• Project Management: Lead the planning, execution, and monitoring of marketing projects, ensuring that all milestones are achieved within the specified timeframes.
• Strong understanding of marketing communication journeys: Ability to translate insights into tailored messaging that resonates with couriers at different stages of their lifecycle.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth, and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture, or company? Have a look at our career site where you can find people's stories, blogs, podcasts, and more JET morsels.

Are you ready to take your seat? Apply now!