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As a Product Marketing Manager, you play a critical role in facilitating product knowledge within Backbase. You ensure that product information is always up to date and ready for use by customer-facing teams, and you ensure that marketing campaigns are relevant to our target audience.
You align go-to-market strategies and help define compelling features/benefits supported by competitive insights, customer centricity, and market trends. Your responsibilities include being the marketing business partner for a tech stack, generating and amplifying customer insights, and facilitating modern GTM tactics and operations to make our marketing and other customer-facing teams successful.
You are part of a fast-moving and cross-functional marketing team that collaborates with field marketing, product, solutions group, sales, and partner teams in all go-to-market initiatives. On a day-to-day basis, you work closely with all teams to share insights and transform them into high-quality, beautiful, and impactful deliverables.
In everything you do, you pay strong attention to detail and have an eye for quality. You also have the ability to grasp and translate product capabilities into highly relevant and exciting solutions for our customers. You enjoy distilling stories to their simplest form and communicating them in creative ways that others wouldn’t.
Qualifications
Competencies / skills
GTM Strategies:
Product Collateral:
Content Creation:
Project Management:
Business, product and industry knowledge
Banking, payments, tech or SaaS experience is a plus.
Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
Lunch
Free, healthy lunches every day. Plus snacks and drinks.
Social
Friday parties every month. Office boat you can use with your team.
Health
Discounted gym membership through our corporate fitness plan.
Training budget
Specific budget for your personal development.
Clothing
You can wear clothes you feel comfortable in.
High spec equipment
We provide all employees with high-spec Macs and tech set up.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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