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Senior Product Marketing Manager Platform

Posted 16 Apr 2025
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Work experience
3 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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As a Product Marketing Manager, you play a critical role in facilitating product knowledge within Backbase. You ensure that product information is always up to date and ready for use by customer-facing teams, and you ensure that marketing campaigns are relevant to our target audience.

What you'll do

You align go-to-market strategies and help define compelling features/benefits supported by competitive insights, customer centricity, and market trends. Your responsibilities include being the marketing business partner for a tech stack, generating and amplifying customer insights, and facilitating modern GTM tactics and operations to make our marketing and other customer-facing teams successful.

You are part of a fast-moving and cross-functional marketing team that collaborates with field marketing, product, solutions group, sales, and partner teams in all go-to-market initiatives. On a day-to-day basis, you work closely with all teams to share insights and transform them into high-quality, beautiful, and impactful deliverables.

In everything you do, you pay strong attention to detail and have an eye for quality. You also have the ability to grasp and translate product capabilities into highly relevant and exciting solutions for our customers. You enjoy distilling stories to their simplest form and communicating them in creative ways that others wouldn’t.

Who you are

Qualifications

  • Bachelor or master degree in Finance, IT, Business or Marketing;
  • 3 to 5 years of experience in B2B product marketing required;
  • Banking, payments, tech or SaaS experience is a plus;
  • Excellent English speaking, writing, and presentation skills, as well as the ability to persuade, inspire and motivate others.

Competencies / skills

GTM Strategies:

  • Collaborate with cross-functional teams (marketing, product, solutions, etc.) to build impactful go-to-market materials, leveraging market insights and research to differentiate our product positioning significantly;
  • Be able to balance mid-term vision with short-term practical steps, tactics, and goals.

Product Collateral:

  • Collaborate with sales, solutions, and product teams to thoroughly understand our propositions and translate them into impactful communication content for internal and external use;
  • Be able to grasp customer and business needs, make them easy to understand, and transform our product positioning into understandable value propositions.

Content Creation:

  • Write and create compelling product collateral, conduct persona research, develop white papers, brochures, and data sheets, write blog posts, craft customer stories, create product and solution pages, design presentations, etc.
  • Have solid experience in both technical and commercial product communications.

Project Management:

  • Able to drive progress and meet deadlines;
  • Possess strong project management skills and the ability to make decisions;
  • Comfortable working across time zones and diverse cultures;
  • Good to have: comfort with SCRUM/agile ways of working;
  • Able to adapt to a matrix organization (team and guilds).

Business, product and industry knowledge

Banking, payments, tech or SaaS experience is a plus.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Lunch

Free, healthy lunches every day. Plus snacks and drinks.

Social

Friday parties every month. Office boat you can use with your team.

Health

Discounted gym membership through our corporate fitness plan.

Training budget

Specific budget for your personal development.

Clothing

You can wear clothes you feel comfortable in.

High spec equipment

We provide all employees with high-spec Macs and tech set up.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

IT
Amsterdam
250 employees