Senior Application Engineer PAY & REWARDS (SAP ECP solutions)

What are you looking for?

What do we offer?

• To be courageous
• To live wholeheartedly
• To keep growing

What do you bring?

• Passion for your expertise
• True tech-savvy
• The ability to connect

Why Ahold Delhaize

• Huge Impact
• Work with fun and smart colleagues
• (Inter)national growth opportunities

How you can
make a difference

As our new Senior DevOps Engineer, you will operate at the heart of our global, fast-moving company. By developing and managing applications and platforms, you ensure AD Group Enterprise Platforms has the processes and structures in place to continue our high-level performance.

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 17 strong local retail brands in the United States, Europe and Indonesia, we make a meaningful difference in the lives of our brands’ customers, our people and the world around us. We offer a highly dynamic, international work environment in which our associates thrive.

Your new work environment

As a Senior DevOps Engineer, you will be joining our Tech department. Technology is vital to Ahold Delhaize and its entire family of brands. As a global team, we support and accelerate the tech transformation and IT optimization of our company and brands. By providing the best possible IT strategy, infrastructure and technology, we enable the company to strengthen our position as a leading omnichannel retailer. We’re a highly energetic team – our members are from different cultures, all over the world – with a very innovative mindset and a truly global view. We collaborate regularly across countries and brands. We are eager for continuous transformation within an ever-changing environment, constantly seeking new, innovative technologies and processes to stay ahead of the curve. If you want to learn from the best, the Technology department really is the place to be.

You will be given the freedom and responsibility to take ownership of your work and broaden your horizons by working together with knowledgeable colleagues from different countries who have an abundance of expertise in many areas. We will continually invest in you and help you build on your talents and skills for the future.

Key responsibilities of your role

Your role is highly diverse and encompasses various responsibilities. Here are the key ones:

Professional Management:

• Support the Head of Tech with technical implementation and management of solutions/apps within a product.
• Design business technology solutions for subsystems, required interfaces, and integration.
• Define and coordinate technical tasks for applications and interfaces.
• Involve partners in management where necessary.

Leadership and Team Management:

• Lead and mentor a team of DevOps Engineers focused on SAP ECP, providing guidance on technical challenges and career development.
• Foster a collaborative and high-performance environment, ensuring that the team is motivated, continuously improving, and aligned with business goals.

Monitoring:

• Monitor work status, identify improvements, and propose quality enhancements.
• Ensure adequate operational performance of the product

Strategic Planning and Execution:

• Develop and execute the strategy for SAP ECP system support and development, aligning with business priorities and technology roadmaps.
• Collaborate with senior leadership, HR, and business teams to understand the evolving needs of the organization, ensuring that the SAP ECP environment meets current and future requirements.
• Plan, allocate, and prioritize resources for ongoing SAP ECP projects, ensuring the team is prepared to meet deadlines and service level agreements (SLAs).

Development:

• Support backlog item estimation and sprint planning.
• Develop working technology functionality in agile teams and deliver it sprint-wise.

Agile Process:

• Resolve delivery impediments and manage team scrum processes.
• Assist the Head of Tech in preparing product backlogs for sprints.

Platform Management:

• Act as Platform Engineer, responsible for a technical development platform and its tools.
• Ensure application integration on the specific platform.

Testing:

• Coordinate testing of new business technology functionality, including performance and security tests.
• Set standards and explore possibilities for automated testing.

Deployment:

• Deploy technology functionality developed by the agile team in a controlled manner.
• Investigate and introduce CI/CD possibilities within the domain.

Operational Management:

• Monitor and support daily business applications, ensuring continuity of technology services.
• Perform troubleshooting and follow-up activities for incidents and problems.

Change Requests:

• Initiate or validate change requests and perform technical impact analyses.
• Assess proposals from suppliers and advise on implementation efforts.

Cross-functional Collaboration:

• Work closely with tech Basis, functional teams, and external vendors to ensure smooth system integration and continuous operation of the SAP ECP environment.
• Act as a liaison between IT and HR departments, ensuring alignment of business objectives with technical capabilities in the SAP ECP system.
• Manage relationships with third-party vendors to ensure their contributions meet the organization's technical standards and requirements.

Reporting and Documentation:

• Establish with Service Delivery manager a framework for reporting and tracking the performance of the SAP ECP system, including uptime, issue resolution times, and compliance with SLAs.
• Ensure all documentation related to the SAP ECP system, ABAP developments, and third-party integrations is accurate, up-to-date, and accessible for future reference.
• Regularly report on key performance indicators (KPIs) to senior leadership, highlighting areas for improvement and progress made towards strategic goals.

What’s in it for you?

Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

Plus:

• A gross annual salary in Hay 17
• Attractive bonuses
• A first-rate pension plan
• 20 vacation days and the option to buy an additional 12.5 days from your personal ‘flex budget’
• Travel expenses or an NS travel card
• A laptop and smartphone

Requirements

We think you’ll be best geared for success if you meet the following requirements:

• 5-7 years of experience in DevOps, with 3-5 years of experience managing a technical team in an enterprise environment, ideally with SAP ECP or similar enterprise systems.
• Strong experience in ABAP development, CI/CD processes, cloud platforms, and automation tools.
• Demonstrated experience in managing vendor relationships and overseeing third-party integrations.
• Proven expertise in system performance optimization, incident management, and security in large-scale enterprise systems.
• Functional knowledge of US payroll or NL payroll systems is a plus
• Experience with payroll-related compliance and security considerations is a plus.
• Leadership skills to inspire and manage a diverse technical team, drive team performance, and align team efforts with business objectives.
• Excellent communication skills in English, both written and verbal, with the ability to collaborate with cross-functional teams and external partners.
• Aside from these hard skills, we think you should also bring some much-valued soft skills to the table: an entrepreneurial mindset, outspoken communication skills, and a proactive approach. In addition to these, a high level of creativity, empathy, and enthusiasm will take you far.

At Ahold Delhaize and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.

What
matters to us?

Ahold Delhaize is one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together, we help people eat well, save time and live better – it’s how we make a difference. And we do it because we care: for our customers, our people and the world around us.

Be courageous

"I realized how much impact you can truly have as an individual, working for such a huge international company.”
Robert Němec, Solution Architecture Manager

Live wholeheartedly

“The support this company has always offered means the world to me."
Christy Elgee, Manager of Cyber Defense and Operations, Ahold Delhaize USA

Keep growing

“I feel the freedom to show initiative, propose changes and try new things. Having that freedom gave me wings to fly.”
Robert Němec, Solution Architecture Manager