Senior Product Specialist - People Technology

Senior Product Specialist - People Technology

About Us:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description

The Senior Product Specialist (WD Reporting) is end-to-end accountable for all product deliverables within their respective product area and provides input into the overall People Tech product roadmap for Workday reporting. The Senior Product Specialist works closely with the Product team, Data Solutions, and Analytics teams to ensure reporting features deliver effective business solutions. They are responsible for the entire lifecycle of their products including inspiration, requirements gathering, solution design and configuration, deployment, sustainment, adoption, and solution retirement. This covers Embedded analytics, Workday docs, Discovery boards, scheduled reports, PRISM, etc. The role involves close collaboration with the People Technology and IT Services teams, particularly around ERP integration, vendor management, configuration, and development.

Key Job Responsibilities and Duties:

• Discovery and ideation: Scan the latest technology trends in the respective product area and share these with the functional owners.
• Priority setting: Understand (sub)functional strategy, processes, and ways of working and align with the functional owner on priorities and plans.
• Business Case: Provide input to functional owners on business cases specifically regarding product deliverables.
• Delivery: Provide ongoing support for BAU activities to ensure stakeholders receive required reporting.
• Solution Design: Translate functional/business requirements into technology solutions, maximising out-of-the-box processes and functionalities of preferred technology vendors.
• Solution Configuration: Provide the IT Services configuration teams with input on configuration and support relevant testing activities.
• Deployment and Delivery: Collaborate with regional People Systems and Tech teams on deploying technology solutions based on deployment priorities and plans.
• Sustain: Work with the IT Services team on solution RUN and maintenance. Act as the single point of contact for escalations to functional owners, IT services, and technology providers.
• Architecture: Collaborate with People Systems solution and overall ERP architects to ensure solutions integrate seamlessly into People Systems, technology landscapes, and overall Booking.com ERP architecture.
• Release Strategy: Ensure releases are reviewed, prioritized, tested, and support change management and communication activities as necessary.
• Security and Compliance: Conduct Cloud security and compliance assessments according to IT security practices to ensure data protection and regular audits.
• Value Management (Adoption and Continuous Improvement): Work with functional owners and regional People Systems teams to maximize value through adoption and continuous improvement activities.
• Solution Retirement: Assess when a solution lifecycle ends and coordinate replacement with future-fit solutions alongside IT Services teams.
• Influence and Co-innovation: Collaborate with strategic vendors (e.g., Workday, SAP, Greenhouse) to ensure their roadmaps reflect Booking.com's technology needs. Attend user groups, vendor conferences, and participate in co-innovation activities as needed.

Qualifications & Skills:

• Bachelor’s degree or equivalent experience
• Minimum 3-5 years of relevant working experience
• Very strong functional knowledge of Workday and Workday reporting
• Solid HR Tech product knowledge and understanding of technology requirements, ways of working, and standards
• Strong project and stakeholder management skills
• Proven track record of ownership and delivering results in a fast-paced environment
• Good understanding of basic system engineering, information and risk guidelines, and system architecture standards
• Solid understanding of HR sub-functional areas including strategy, processes, and best practices
• Good working knowledge of Workday, PRISM, and other HR Cloud solutions
• Understanding of modern IT methodologies (agile, waterfall, design thinking, process mapping, project management)
• Good understanding of IT landscape in the functional area
• Working knowledge of APIs, architecture, SaaS, PaaS, and DaaS
• Curious, dedicated, accountable, and business-driven

Diversity, Equity and Inclusion (DEI) at Booking.com:

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

“At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” Paulo Pisano, Chief People Officer

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.