UX Graduation Internship

Join Our UX Team as a Graduation Intern

In a nutshell

UX at Picnic covers many topics: from the apps that control automated warehouses, to an e-commerce platform and even physical products like our custom built electric vehicle. As a distributed group of UX designers and thinkers, we come together to align and ensure an unprecedented customer experience in e-commerce. We design and build the full scope of our end-to-end service ourselves.

As a UX Graduation Intern you will help the Consumer app team by sharing your fresh perspective, conducting user research and developing concrete solutions to a specific user need/problem. The Consumer app team shapes all shopping interactions within our mobile app used by hundreds of thousands on a daily basis. We design features in collaboration with our users that truly fit their everyday needs.

Tricks of the trade

As a UX Graduation Intern at Picnic you have the opportunity to work on a specific project and get a realistic taste of working as a design professional.

During your graduation at Picnic you will:

• Design: Have the autonomy to own the design features from beginning to end
• Build prototypes: Build low and high fidelity prototypes to be tested and evaluated on a weekly basis with real users
• Develop your skills: Learn and grow through the continuous feedback and mentoring by more experienced UX designers and researchers
• Continuous improvement: Continuously explore new ideas in order to initiate new projects and improvements, design is never done

Examples of relevant challenges:

• Grocery Shopping Reimagined: Design intuitive solutions that transform weekly shopping from a mental burden to an effortless experience. How might we use pattern recognition, smart defaults, or predictive features to reduce cognitive load?
• Planning for Family Life: Design a solution that transforms how families plan their weekly food needs. In a world where schedules change and spontaneous decisions happen, how might we create a flexible planning experience that adapts to life's uncertainties? Help customers to feel organized without feeling constrained.
• Smart Budget Shopping: Design features that empower cost-conscious shoppers without compromising experience. How might we help customers optimize their spending while still discovering products they'll love?
• Decision-Making: Reimagine product comparison in a mobile app context. How might we present complex information (nutrition, sustainability, value) in ways that facilitate confident choices without overwhelming users?
• Personalized Nutrition: Create experiences that help users align grocery shopping with their health ambitions. How might we transform abstract nutritional goals into actionable shopping guidance that feels supportive rather than restrictive?
• Returns service: Customers can hand in their recyclables and return parcels with us. We keep on expanding this service, which now includes PostNL/DHL parcels, cans, bottles, and in the future maybe glass waste. How could we improve the customer experience of the returns service, while keeping the work manageable for our Runners? Turn a traditionally frustrating experience (returns and recycling) into a meaningful moment that strengthens customer relationships while supporting sustainability goals.
• Social aspect: Explore how social connections might enhance online grocery shopping. How might we incorporate social elements that create community, encourage discovery, or facilitate shared household shopping without adding complexity?

We would love to hear from you what topic you envision working on! We encourage you to already think of a specific challenge that you would like to pick up during your internship. Please use the context above to get inspired about possible challenges, but also feel free to come up with your own.

Your superpowers

• Currently enrolled in a Dutch design education program in a relevant field, such as Industrial Design, Human Computer Interaction Interaction Design, Product Design, Consumer Behaviour, CMD
• You have an inspiring portfolio to showcase a variety of UX projects
• Full-time (40 hours per week) availability from September 2025
• Available for 6 months
• Analytical eye: You’re not a data wizard, but you’re familiar with Excel and know how to visualise and interpret data
• Ability to reason on high level about various topics, to quickly understand and discuss both business and technical concepts
• Excellent communicator: You know how to strike up a conversation with anyone and know how to present insights succinctly
• Flexibility: Agile approach and ability to learn on the go
• Creativity: Outside-the box thinking and passion for details
• Affinity for or previous experience with digital design is a plus
• Fluent in English speaking and writing (no Dutch required)

Picnic perks

• 🚀Every expert was once a beginner! You’ll get plenty of opportunities to challenge yourself and grow, including the Picnic Tech Academy, Lunch & Learn sessions, and tailored soft skills training. We also offer free professional weekly language courses.
• 🌍Make a difference You’ll work in an awesome startup environment with the freedom to drive your own projects and create a visible impact. Our fully electric vehicles and sustainable business model mean you’ll also be contributing to making the world a better place!
• 🤝Teamwork makes the dream work With more than 80 nationalities across 3 countries, you’ll be part of a diverse company with plenty of cool stuff to get involved with, from board game evenings to after-work drinks to our company ski trip and more!
• 🥗Fresh Lunch, coffee, and snacks Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.
• 💪Stay healthy Mental health is important. As well as having the option to speak with Picnic colleagues who act as confidential advisors, our collaboration with OpenUp gives you easy access to professional psychologists, along with workshops and materials. There are plenty of sports communities and events to get involved with, from tennis to yoga to climbing!
• 💰Attractive package We offer €800 per month gross salary for a full-time internship as well as 12.5 vacation days per six months, so you can recharge your batteries.

A bit about us

When you join Picnic, you’re joining the shopping revolution, delivering groceries to millions of people across Europe, and we’re growing fast. Think super fresh products and personal service, but in a modern, sustainable way. And we’re the only ones in the world doing it all by ourselves. From our fully automated fulfillment centre to delivery algorithms and marketing campaigns: we do it all in-house. Our team consists of 85+ nationalities and we’re always looking for new talent. Ready for the ride?

Commitment to equal opportunities

Picnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law. At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.