Quality Supplier Manager

Quality Supplier Manager

Introduction

Are you our new Quality Supplier Manager, that will engage our suppliers to drive for Zero-Defects and the next level of Supplier Quality Performance? Do you combine an analytical mind-set with a hands-on approach? While making it happen, can you juggle several balls at once? Then the job of Quality Supplier Manager might be something for you!

The Quality Supplier Manager (QSM) works in the department Sourcing and Supply Chain Management representing ASML’s Quality logistics interface to its supply base, responsible for the Material Availability for our ASML factories.

Job Mission

As a Quality Supplier Manager you are:

• Responsible for the management of Quality and Operational Performance of a selected number of Key Suppliers
• The Quality interface between the supplier and ASML. You will work with suppliers and ASML Stakeholders to find structural solutions to Material Quality Non-Conformities. In this way driving the Business Process Improvements and managing and closing the loop with the ASML Stakeholders.
• Member of the multi-disciplinary Supplier Account Team, that strategically manages these Suppliers (SAT team) and is the point of contact for internal/external customers.

Key focus Quality areas are Quality Management Systems, Operational Excellence, Quality Control, Complaint Handling, Configuration and Change Management (All related to Quality elements as stated in the QLTCS* Supplier Profile)

Main focus areas:

• Deployment of the Voice of the Customer throughout ASML, supplier and sub-tiers
• Analysis of customer and factory quality notifications and development of problem solving competence
• Working together with supplier in establishment and deployment of supplier Quality roadmap
• Supply Chain Quality optimization and development
• Driving suppliers to a a pro-active and Zero Defects Mindset
• Perform (Business) Process Improvements
• Management commitment to invest in safety, quality and sustainability
• Enable accelerated learning

Job Description

As a QSM you manage your Suppliers’ Performance on Product Quality. This according to specifications and in adherence to various quality agreements. You make sure that your supplier delivers and executes according to the existing agreements. If required, you drive changes in the Supplier Quality Management processes to ensure the future’s quality of the product. You coordinate the Quality Steerco’s together with the supplier.

While using your knowledge in quality management, analytical thinking, professional network and excellent people skills, you will be responsible for the following:

• Quality Assurance: Improve supplier quality performance by driving execution of existing quality agreements and improvement actions by your Suppliers, as well as triggering internal actions for changes in product or process design to eliminate Material Notification (MN’s) and Deviation Notifications (DN’s)
• Participate in Supplier Audits to identify gaps in supplier quality management system against ASML Supplier Profile requirements. You manage the supplier to define and execute Improvement Plans to structurally resolve open items and de-risk the supplier
• Coaching the Supplier to use ASML designed systems (e.g. portals) and processes, procedures, quality tools and techniques to increase supplier maturity level
• Validation and acceptance of Product Readiness (quality) to be released towards volume operations
• Ensure execution of supplier related Issue Resolution: MN’s, DN’s, AIR (ASML Issue Resolution)
• Ensure that the definition and execution of the Supplier Quality Roadmap is in line with ASML quality performance ambitions*
• Leading quality escalations and organizing cross sector teams, including supplier, for solving disturbances in the factory and field, due to material quality*

Education

You have a Master’s degree in Engineering (Electrical, Mechanical, Chemical, Optical, Industrial) and a Green or Black Belt / Lean Six Sigma experience including tooling (e.g. SPC, FMEA, 8D)

Experience

• 8+ years of experience in managing Supplier on Quality Performance, preferably in complex High-Tech and low volume industry
• Experience in Quality Improvement & Operational Excellence in Manufacturing environment
• Experience in participating in improvement projects across the Supply Chain
• Experience in auditing (ISO 9001:2015 or equivalent), quality tools
• Experience in complex work environment with multiple stakeholders

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

About Us

ASML is a leading supplier of lithography equipment, used by the world’s top chipmakers to print microchips that are increasingly powerful, fast and energy efficient. Working at ASML is inspiring, no matter what field you're in. That’s because we push the boundaries of technology: if it’s moving the world forward, chances are, we’re behind it. In fact, we’re probably a part of the electronic device you’re using right now.

We’re a global team of more than 32,000 people from 122 different nationalities and counting. Headquartered in Europe’s top tech hub, the Brainport Eindhoven region in the Netherlands, our operations are spread across Europe, Asia and the US.