Pricing Agent

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Summary Description:

To support growth and development within the district’s Air and Ocean products by quoting to win new business, as well as monitoring and maintaining rates for existing business using market intelligence.

Key Responsibilities:

• Responsible for answering ad-hoc quote requests & RFQ participation, from both internal and external sources.
• Managing and working to deadlines set both internally by colleagues and externally by our customers.
• Follow the Expeditors Operational Performance and Trade Compliance Standards at all times.
• Work closely with our Sales and Account Management team to provide timely responses to quote requests from customers.
• Make sure that ongoing pricing is maintained and distributed within our network and our customers, including regular updates to exp.o rates.
• Provide insurance rates and information, as requested.
• Plan and engage in Air & Ocean department meetings to discuss market intelligence and develop sound knowledge of the Air and ocean markets.
• Review pricing goals and pricing expectations periodically with Expeditors Air and Ocean leadership teams to ensure buy-in and accountability.
• Attend regular meetings with Expeditors Regional Quoting and Bid Teams to support Expeditors regional pricing goals and objectives.
• Develop relationships with Expeditors teams globally at origin and Destination to secure the most competitive pricing available and to receive timely responses to requests.
• Build and maintain strong relationships with vendors (airlines, trucking companies, and others) in order to secure the most competitive pricing possible.
• Provide exceptional customer service at all times.
• Follow up with all customers on ad-hoc quotes provided to gain feedback and answer any additional questions.
• Maintain contact with bid owners to support and follow up on bid results.
• Customer feedback and quote outcomes to be logged within the quoting tool for visibility purposes.
• Analysis of quotes and feedback received to analyze and trend local market conditions and win ratios by customer/lane.

Knowledge, Skills and Behavior:

• Attention to detail should be a natural characteristic.
• Must have the ability to prioritize and work within deadlines.
• Good knowledge and understanding of incoterms.
• Be a team player and can listen, comprehend, and effectively communicate.
• Ability to execute tasks with limited direction and oversight, against tight deadlines.
• Strong multi-tasking, timekeeping, and organizational skills.
• Good computer skills (Excel, Word, Power Point and Outlook).
• Ensure to embrace new systems and software to maintain pricing advantage for the branch.
• Be open to implementing new system changes and enhancements.
• Be involved and suggest system/process improvements.
• Exceptional Customer Service.

Qualifications

Education and Experience:

• Having experience in pricing and knowledge of the market.
• Understanding of Air and Ocean transportation.

Training Requirements:

• Meet company standards of 52 hours training per year.

Additional Information

• 23 Days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• EAP