ServiceNow Senior Technical Consultant

ServiceNow Senior Technical Consultant

Your role:

The Senior Technical consultant has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform. Technical Consultant Seniors define, develop, test, analyze, and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research, design, documentation, and software modification capabilities throughout the production life cycle. Our Senior Technical Consultants are also proactive providing mentoring, support and guidance to the Junior Developers and perform with a high autonomy level. Due to theirs outstanding asset of skill set and high level of decision making, Seniors Developers usually act as a Project Team Leads.

Responsibilities:

• Manage all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development.
• Attend, participate, and occasionally lead Scrum meetings.
• Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
• Fulfill Project´s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
• Fulfill technical design guidance within our projects following ServiceNow best practices.
• Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication.
• Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements.
• Fill technical or process roles in our projects, if needed.
• Lead, educate, mentor and develop resources who are assigned to his/her projects.
• Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently.
• Act as the final escalation point for technical decision-making within a project.
• Partnership with HR to deliver technical interviews and support the recruitment process.

What we offer:

• A competitive salary based on your qualities and experience.
• Access to Udemy, Cognizant Academy digital libraries for your continuous learning.
• NS business card to cover your commute expenses.
• 25 days of paid holiday per year.
• A laptop and a smartphone.
• A pension scheme.
• The opportunity to take on responsibility and actively shape growth in an international, dynamic company
• Demanding and varied customer projects with one of the world's largest and most successful IT service providers
• A visionary and motivating team in which a sense of responsibility, integrity and transparency are lived
• An ultra-modern and employee-oriented working environment with exciting development prospects and an extensive range of further training courses offered by an internal academy

What you will bring to the team:

• Industry and project experience of 5+ years with ServiceNow
• ServiceNow certifications: CSA, ITSM, CSM, CAD, SPM, ITBM, ITOM, ITAM, HRSD, APM etc.
• Some technical knowledge is highly desirable – programming: Javascript, SQL, etc

· Highly proficiency in English.

About Cognizant:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.

Diversity and Inclusion at Cognizant:

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”.

Recruiter`s contact details

Name: Sofiia Rykhva

Email address Sofiia.Rykhva@cognizant.com

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.