Adoption Specialist

Adoption Specialist

Are you passionate about driving digital transformation and ensuring successful adoption of new technologies? Join our dynamic Digital Team as an Adoption Specialist, where you'll play a crucial role in facilitating the smooth integration and acceptance of digital tools and platforms within our organization.

As an Adoption Specialist, you'll be the bridge between the technology and its users. Your primary goal is to ensure that existing and new digital tools are effectively adopted and utilized to their full potential. You'll work closely with various stakeholders to understand their needs and provide the necessary support and training to enable them to embrace new technologies confidently.

• Master’s or Bachelor's degree in a relevant field such as Information Technology, Business Administration, Analytics or Communication;
• Minimum of 3-5 years of experience in a similar role, preferably within a digital or technology-focused environment;
• Strong understanding of digital tools and platforms, with the ability to quickly learn and adapt to new technologies. Experience in Power BI is preferred;
• Project management experience;
• Experience in training end-users. Ability to inspire and motivate others to embrace new technologies and changes;
• Excellent communication and interpersonal skills, with the ability to convey complex information in a clear and engaging manner. Fluency in Dutch is preferred;
• A user-centric approach, with a passion for helping others and ensuring a positive user experience. Proactive attitude.

• Unique company culture of Dutch heritage and international presence;
• We offer great work life balance, and competitive salary & benefits package so you can enjoy it;
• Workweek of 38 hours, competitive pension scheme, holiday allowance of 8%, end year allowance 5%, bonus scheme, flexible working hours and the ability to work from home;
• Diverse training and mentoring programs to help you grow on your own professional journey;
• Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths;
• A friendly and informal working environment, yet professional team members as sparring partners;
• Autonomy and trust to create longer term impact that helps bring better nutrition to the world;
• Free cheese and milk at lunch in the central office, and barista coffee to help you go through your working days with a lot of joy.

• Lead efforts to drive the adoption of new digital tools and platforms across the organization, ensuring they are embraced and effectively utilized. Also advising & challenging senior business partners regarding further improvement of adoption.
• Develop and deliver comprehensive training programs and resources to educate users on new technologies, providing ongoing support and guidance.
• Collaborate with key stakeholders to understand their needs and challenges, tailoring adoption strategies to address specific requirements and pain points.
• Create clear and engaging communication materials to promote new tools and technologies, highlighting their benefits and usage best practices. Set up and manage online communities to facilitate adoption efforts.
• Gather feedback from users to identify areas for improvement and work with the development team to enhance user experience and functionality.
• Support change management initiatives to ensure a smooth transition and minimize resistance to new technologies.
• Monitor the adoption progress and performance metrics, providing regular reports and insights to stakeholders and leadership.

Bij FrieslandCampina geloven we in een werkomgeving waar iedereen zich hun volledige en authentieke zelf kan voelen en in hun kracht wordt gezet om het beste uit zichzelf te halen. We omarmen elkaars verschillen en ontvangen graag je sollicitatie, ongeacht je geslacht, geloof, afkomst, seksuele voorkeur, leeftijd, beperking, of nationaliteit. Als wie wij zijn bij jou past, moedigen we je aan om te solliciteren, ook als je niet zeker weet of je aan alle eisen voldoet.
FrieslandCampina Team

The new Digital Supply Chain and R&D team in FrieslandCampina is created by merging 3 Digital and Data & Analytics teams. We will enable the realization of business goals by developing digital solutions across the entire chain: R&D, procurement, planning, make, technical & logistics. We’re driving competitive advantage for FrieslandCampina by treating our data and analytics as a strategic asset.

Working closely with business stakeholders and the specialists of our global IT department, together with the team of data and analytics experts, you will play a crucial role in shaping and realizing this journey.

Our new team is engaged in many high impact projects and strategies. From fit-for-purpose tooling to data management, reporting, adoption and data-driven decision making, to automation and data science.

You report to the Manager Digital Business Partnering and are part of the Global Supply Chain organization. The Digital Supply Chain and R&D team consists of 25 members located in the Netherlands. Together we are driving the Data agenda of FrieslandCampina Supply Chain and R&D, creating an engaging journey for our 10,000 professionals to become true data citizens. Come join us!