ICE CREAM – Digital Commerce Net Revenue Management Manager

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 🏆

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

We want our business to flourish, and we know that our success depends on others flourishing around us. That's why our purpose is to make sustainable living commonplace, and why sustainable, long-term growth is at the heart of our business model. 🌱

ABOUT ICE CREAM: Life Tastes Better With Ice Cream

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability, we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers, we are serious about happiness. With warm hearts, we create the coolest products. 🍦

JOB PURPOSE

You will play a critical role in driving Unilever Ice-Cream’s ambition to make digital commerce (dCom) a continuous growth engine. You will work with frontier d-commerce markets, partners and brand teams to unlock revenue Designed for eCom(D4E) portfolio and drive revenue growth using the levers of Net Revenue Management (NRM) (Portfolio, Mix Management, and Investment Management).

You develop proficiency in two critical skills, NRM and d-Commerce. You will lead the development and deployment of dNRM Design for Channel strategy in top strategic channels (Omni.com, Rapid Grocery and Meal Delivery) and partners (i.e Tesco, Carrefour, Flink, Burger King, Dominos) boost data driven account management across markets.

KEY RESPONSIBILITIES

• Design tailor made NRM capability for top strategic channels, creating and rolling out the NRM playbook in the top markets.
• Lead dNRM integration by designing Retailer NRM framework for top markets’ customers.
• Create category strategies and guidelines that optimize company revenue via brand price & pack architecture, managing portfolio and channel item mix, and refining promotion plan across channels/customers/regions.
• Identifying white-spaces, pack/price opportunities, and building a channel-specific portfolio and power assortment for Omni, Rapid Grocery and QSRs.
• Work together with dCom Channel Strategy Lead to define current and future growth drivers that will shape retailer and UL Ice-Cream go-to-market strategies and plans.
• Bring measurable impact by spotting growth opportunities.

WHAT YOU NEED TO SUCCEED

SKILLS:

• Digital Curiosity
• Digital Commerce
• Strategic Thinking
• Problem Solving
• Business Intelligence
• Category Growth Management
• Stakeholder Management
• Collaboration
• Effective Communication

EXPERIENCES & QUALIFICATIONS:

• Before any experience, you need to have the drive, drive to challenge the status quo and think beyond what you see.
• A passion for dCommerce.
• Ideally 4+ years of Commercial (Customer Management) / dCom / Data & Insights Experience.
• Experience in managing cross-functional teams, and strong influencing and people management skills.
• Ability to take the teams along and getting the job done leveraging cross-functional expertise.
• A strong sense of ownership and accountability.
• Curiosity: A customer-centric mindset.
• Self-starter and able to drive progress in an ambiguous environment.
• Influencing and coaching skills – ability to work in cross-functional teams.
• Strong results orientation.
• Excellent communication skills and can articulate complex issues in an easy to understand way.
• Strong influencing and stakeholder management skills.
• Fluent in written and spoken English.

LEADERSHIP

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual, you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spotting issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• AGILITY: Explores the world around them, continually learning and developing their skills.

WHAT IS IN IT FOR YOU? 💼

Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great rewards and benefits!

• Attractive total remuneration package; excellent company pension, bonus and share scheme.
• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.
• Plenty of company-paid holidays to further ensure your work-life balance is maintained.
• We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy.
• Under the Hybrid Working principles, you will be expected to spend a minimum of 40% in the office or at customers, suppliers, or partners to connect and collaborate. For the time you work from home, we will ensure you are well equipped. When you are at the office, you can enjoy our tasty canteen with prepped food and own products.
• Informal culture and being the first one trying our new products.
• My Fitness Plan (reduction on your Fitness Subscription).
• Home work allowance.
• Company laptop and mobile phone.
• Green Mobility Policy.