Sales Engineer Service Projects

Would you like to contribute to improve the logistics performance of A-brands like DHL, DPD and Fedex and like to work on Airports? Do you know what our customers need? And do you have a strong affinity with developing technical solutions for our customers, building, and maintaining relationships with stakeholders and do you have commercial flair? Then start a new challenge in your career and join our team!

The Sales Engineer (SE) is part of the “Service Projects Airports & Parcel (APS) EMEA Team”. Your primary responsibility is to coordinate all the sales activities around offering service Projects (Retrofit, Modifications and Revisions). You will work on several sales projects (Parcel and Airports related) simultaneously and functionally report to the Group Leader Service Projects APS. Due to the dynamic and multi-disciplinary environment, you will work and align with internal project-team members (managers, project engineers, sales engineering, R&D, HLC, IT, buyers) and external parties (customers, subcontractors, engineering companies). In this role, you will represent the interests of your "Service Project" in sales phase in a highly demanding multi-disciplinary project environment. You will be responsible to achieve the best overall sales offer for both Vanderlande and the customer, while considering planning, quality, and costs as well.

Your responsibilities

Vanderlande provides its customers with life-cycle services for their automated material handling systems. Life-cycle plans and Revision, Modification and Retrofit (RMR) projects are extremely important to keep a system in perfect shape and to adapt it to the customer’s needs. As Service Sales Engineer for APS (Airports and Parcels), you are responsible to execute sales regarding Life-cycle plans, consult customers and prepare concepts and pricing for complex RMR projects. Furthermore, you will play an important role in professionalizing Service Sales Engineering and supporting Regions and Branches in developing this competence.

In this challenging role, you will serve a large variety of customers and you will work closely together with the customer, the Vanderlande Service Account / Sales Managers, different Supply Centers and external suppliers to design and sell the best offer to our customers.

In close consultation with all internal stakeholders, you advise in solutions for our customers. You will provide the sales plan together with the responsible manager and define the best approach to pursue the opportunity. With your process knowledge, you can translate the customers’ request to a solution and concept layout together with the Engineers in our team. You prepare the concept and pricing for the project and align with all internal and external parties involved (Pricing, Procurement, Planning, Engineering). After a project is sold, you secure and organize a successful project kickoff with the Service Project Manager. You are comfortable and flexible to work on multiple projects simultaneously.

Your qualifications and skills

• Excellent communication and interpersonal skills, both verbally and in writing in English.
• An entrepreneurial spirit, anticipating and mitigating project risks, and dealing with issues in a practical environment.
• A cooperative mindset, enthusiastic to work in multidisciplinary, international teams, and like to share your knowledge with your coworkers.
• At least 5 years’ experience in sales engineering, preferably of brownfield projects.
• Analytical ability to structure and solve logistical problems.
• You have a strong customer focus, ‘Service mindset’, and can convince your stakeholders.
• Willing to travel up to 5% internationally.

What we offer?

On top of your fixed salary you’ll receive the following secondary benefits:

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).
• Flexible working hours.
• A hybrid workplace (40% working from home and 60% in the office).
• A Health & Wellbeing budget worth €300,- per calendar year.
• Commuting allowance, including full reimbursement of travel by public transport.
• Working from home allowance.
• Collective pension scheme and discount on additional health insurance.
• On-site company health centres with a gym, physiotherapists and occupational therapists.
• Vanderlande Academy and training facilities to boost your skills.
• A variety in Vanderlande Network communities and initiatives.
• And a great company restaurant and coffee bar with barista.