SVP Engineering

About the Team

Digital Business Solutions (DBS) is a global Technology team focused on delivering comprehensive digital capabilities that underpin enterprise-wide operations. The DBS team plays a pivotal role in supporting all business systems while actively driving digital transformation initiatives across the organization. The DBS team is integral to the organization's success, providing the technological foundation necessary for efficient operations while fostering a culture of innovation and continuous improvement across the business.

About the Role

As the SVP for Digital Business Solutions, you will oversee the platforms and applications supporting the global Elsevier business inclusive of DBS (such as Billing, Account Setup, Product Configuration, Customer Support, Marketing technology, CRM, and Business Intelligence). You will ensure the optimal performance, technical resilience, and business continuity of all DBS. You will lead a team to meet the needs of internal Elsevier customers across the enterprise including critical areas such as Sales, Finance, Pricing, Product Management, Customer Service, Data Operations, and Marketing.

Responsibilities

• Responsible for global change, release management, critical incident management and continuous improvement of DBS.
• Partnering with executive stakeholders in the business units (BU CEOs and VPs of Finance) to ensure that they receive their financial metrics in a timely manner.
• Improving the resilience, accuracy, and timeliness of these processes by aligning them with customer-facing production systems.
• Directing key projects that affect multiple verticals and cut across numerous functional areas of the business.
• Assisting Elsevier and RELX stakeholders in implementing the RELX-wide finance system and supporting the ongoing platform enhancements.
• Partnering with counterparts in other RELX divisions via the Business Systems Community of Best Practice to share best practices and tools.
• Supporting an Agile culture and ensuring teams work closely with stakeholders to set expectations and receive feedback early and often.
• Monitoring technology changes to identify competitive advantages via technological adoption.
• Defining and refining an evolving 3-to-5 year roadmap for DBS to support the revenue growth of Elsevier while maintaining margin growth.
• Setting objectives and strategies for the DBS technology team, connecting their goals to those of the business units they support.
• Selecting and implementing suitable technologies to streamline and optimize business benefits through these systems by making appropriate Buy vs Build decisions.
• Driving the design of systems and platforms to improve customer experience and provide business insights.
• Crafting business cases for large-scale projects requiring significant work from the DBS team.
• Setting a culture of diligence, quality, innovation, collaboration, and urgency within the DBS team.
• Raising management expectations to include productivity improvements, cost containment programs, and Inclusion & Diversity initiatives.

Requirements

• Proven experience as an executive leading technology teams.
• Proven stakeholder management skills.
• Excellent knowledge of traditional Business Systems and product dependencies.
• Experience in planning and leading complex IT implementations.
• Deep understanding of data analysis, budgeting, and business operations.
• Highly effective people leader who attracts and retains strong talent.
• Strategic and business-oriented mindset with excellent organizational and leadership skills.
• Bachelor’s degree in a technical discipline or extensive work experience in a technical management capacity.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, helping you meet your immediate responsibilities and your long-term goals.

Benefits

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers, and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Electric Vehicle Scheme
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days for supporting charities and causes
• Access to employee resource groups for volunteering
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

About the Business

A global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and data sets with analytics to support visionary science and research, health education, interactive learning, and healthcare practice. At Elsevier, your work contributes to addressing the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare for a better world.

Elsevier is an equal opportunity employer: Qualified applicants are considered for and treated during employment without regard to their characteristics protected by law. We are committed to providing a fair and accessible hiring process. If you require accommodation or adjustment, let us know at 1-855-833-5120.

Elsevier is a global information analytics business that helps institutions and professionals advance healthcare, open science, and improve performance for humanity's benefit. We support researchers, governments, and healthcare professionals, providing insights and collaboration opportunities. Elsevier also offers digital solutions in strategic research management, R&D performance, clinical decision support, and professional education.