Business Services Coordinator

Who we are:

Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. Irdeto is the security partner dedicated to empowering a secure world where people can connect with confidence.

With teams and offices around the world, Irdeto’s greatest asset is its people - our diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and contribute to Irdeto's success.

The Role:

The Business Service team controls the back-office administration relating to customer orders. In this role you will be responsible for managing the customer Order Management process, coordinating invoice creation and revenue recognition, and supporting associated reporting requests.

Your mission at Irdeto:

Managing the complete Sales Order process by:

• Validating contracts to create and control IFRS 15 compliant sales orders in our Oracle Cloud ERP system.
• Tracking the progression of sales orders and related deliverables while effectively communicating status updates
• Coordinating and liaising with the Sales and Finance teams to ensure that once off, recurring, credit, and other invoicing is actioned according to contractual expectations.
• Liaising with the Supply Chain Management team to ensure that products are delivered in accordance with the customer commitment and obtaining related approvals for delivery.
• Backing up team members during holidays or where it is necessary.
• Abiding by Irdeto quality management processes and guidelines when applicable.

How can you add value to the team?

• Fluency in English, both written and verbal, with an ability internalize complex documents and identify actions.
• Expert organizational skills with a proactive, service orientated, and commercial mindset.
• A keen eye for detail and an ability to work accurately when under pressure.
• Commercially focused with a good understanding of business needs.
• Experience with Oracle Cloud (ERP), other finance systems, and BI tools would be an advantage.
• Familiarity and understanding of financial concepts such as IFRS 15 Revenue Recognition
• Process oriented with an ability to represent their application in an audit environment.
• Excellent computer skills (Microsoft Office including Excel and PowerPoint) with an ability to adapt to new tools and processes.
• Self-starter, willing to learn and able to work well under pressure and to tight deadlines.
• Strong interpersonal and communication skills.
• Operates under minimal supervision with an attitude for independent actions.

What you can expect from us:

Our people and culture are the heart of our business, and our values of Trust, Accountability, Agility, and Innovation inform what we do, and how we work. We believe in investing in our talented employees and promoting collaboration, creativity and innovation, health, and well-being across our global workforce.

In addition to competitive remuneration and extensive benefits, we offer:

• An international and multicultural environment where diversity and inclusivity are celebrated and embraced.
• Professional educational opportunities and training program.
• Innovation sabbatical.
• Volunteer Day.
• State of the art office space including canteen, onsite gym and more
• Flexible work arrangements – via our Work Hard Anywhere policy.
•  US$ 500 net for your home office setup after you passed your trial period.
• Health Insurance benefits.
• Employer pension contribution

If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! We believe in building diverse teams that reflect a variety of skills, perspectives, and experiences, so we’d love to hear from you - you may be just the right candidate for this or another other role at Irdeto.

Irdeto encourages applications from people with disabilities, as we provide accommodation on request of the candidates that take part in all aspects of the selection processes.

Welcome to Irdeto!

Irdeto is proud to be an equal opportunity employer. All employment decisions are made solely on qualifications and business needs, and we do not tolerate discrimination or harassment.