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Join us at Accor, where life pulses with passion!
Our mission at Novotel Manchester Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell!
A job, a career, or a calling - whatever brings you here, we have something for you!
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As our next Night Reception Supervisor, you will provide an amazing and heartwarming welcome to our guests, connecting with them, and ensuring their stay with us exceeds their expectations. You will make friends, develop a reputation for outstanding service, and learn new skills that will support you in your personal and professional development. You will be leading the team as an all-rounder, delivering bar service alongside that warm hello which says to guests 'I belong.'
The role has responsibility for our Night Service across two adjoining hotels: Novotel Manchester Centre and Ibis 96 Portland Street.
You'll be a team player, embracing challenges, with a limitless mindset that reminds all of our guests that we are Accor.
You will be the face of our hotels, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. This might mean ordering that special dish from the kitchen or ensuring that drink they want from the bar has that extra special twist. Or even, that their room has that special anniversary sparkle that will make their stay truly special. You will be a passionate individual, dedicated to continuously improving the quality of the hotel's services.
Hospitality is a work of heart,
Join us and become a Heartist®.
We are seeking a dedicated and professional Night Reception Supervisor to join our team in Manchester, United Kingdom. As the Night Reception Supervisor, you will be responsible for overseeing the front desk operations during night shifts over two properties - Novotel Manchester Centre and Ibis 96 Portland Street. You will be responsible for ensuring exceptional customer service and maintaining the security and efficiency of the hotel during nighttime hours.
Your team and working environment:
You will be working with an established front office team across both properties who will help support your induction into the role.
You will also have access to:
Accor Hotels is toonaangevend in de wereld: we zijn marktleider in Europa en met tienduizenden medewerkers en duizenden hotels aanwezig over de hele wereld. Ook in Nederland kunnen onze gasten overnachten in een trendy ibis Budget-hotel of baden in de luxe van Sofitel. Alle merken hebben een eigen prijsbeleid, productlijn, serviceniveau en een eigen identiteit. En ondanks dat we dus een van de grootste hotelketens ter wereld zijn, zorgen onze mensen ervoor dat elk Accor Hotel uniek is.
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