Kaseya Addresses Tech Skills Gaps with New Online Certification Course

Students gain qualifications they need to get hard-to-fill tech jobs.

Miami, FL – September 12, 2023 – Kaseya, the leading global provider of unified IT management and security software for managed service providers (MSPs) and small to mid-size businesses (SMBs), recently released a certification program to educate students and professionals on remote IT and security management. The Remote IT and Security Management (RITSM) certification will help learners gain all the knowledge they need to have a successful career in technology in a matter of weeks.

Jobs in technology are increasingly difficult to fill, especially for smaller companies. They don’t have the time to teach candidates how to use the necessary technology or the essential customer service skills needed for the job. RITSM covers all of these topics and more to give job seekers an advantage in the market. Regardless of where someone is in their tech career, this program can help they upskill – and they’ll receive a certificate through the program.

For beginners, the Foundations course provides a broad overview of products and supports IT and security management over 12 hours. More experienced learners can complete the 40-hour Professional program, which includes real-life simulations in demo environments in addition to more in-depth knowledge.

To roll out this program, Kaseya is working with university partners, such as Florida International University and Miami Dade College, and industry leaders like Techno Global Team. Students can get their certification as part of a course or online, using the self-led course. In the spring semester, Miami-Dade College will offer it as a “for-credit” course that counts towards students’ degree.

“Thanks to the RITSM course, job seekers are able to change their lives,” said Kaseya CEO, Fred Voccola. “Whether they never finished college, graduated recently, or are changing their career, RITSM prepares people so they can pursue a high-paying job in tech.”

Once they complete the course, individuals can access employment opportunities with Kaseya and its MSP customers. Kaseya also offers a service to find employees a match with MSPs looking to expand their workforce. Further, MSPs that are powered by Kaseya can use the RITSM course as a powerful tool for onboarding and upskilling current employees.

To learn more about RITSM and sign up for the course now, go to https://www.kaseya.com/careers/remote-it-security-management-certification-program/.

About Kaseya

Kaseya is the leading global provider of AI-powered cybersecurity and IT management software for IT professionals in managed service providers (MSPs) and mid-market enterprises (MMEs). Through its customer-centric approach and renowned support, Kaseya delivers best-in-breed technologies that empower organizations to seamlessly manage IT infrastructure, secure networks, backup critical data, manage service operations, and grow their businesses. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, Datto, IT Glue, RapidFire Tools, Unitrends, Spanning Cloud Apps, TruMethods, ID Agent, Graphus and RocketCyber. These innovative solutions fuel Kaseya’s IT Complete platform, which is designed to maximize efficiencies and enable businesses through a single pane of glass. IT Complete empowers IT professionals to centrally command hardware, software, security, data, compliance, operations and more from within a comprehensive, integrated, intelligent (AI utilization-optimized), and affordable platform. Headquartered in Miami, Florida, Kaseya is privately held with a global presence in over 25 countries. To learn more, visit https://www.kaseya.com/.