Director, Due Diligence & Product Shelf Oversight - WFG

Full Time

Customer Service

United States

The Director, Due Diligence & Product Shelf Oversight is responsible for the portfolio design, due diligence, marketplace research, pricing strategy, product profitability, and product implementation for World Financial Group (WFG) and Transamerica Financial Advisors (TFA). Works closely with the VP Director of Strategic Partnerships to design the product and provider roadmaps and direct product due diligence activities to facilitate sales growth in the US and Canada. Oversees the ongoing monitoring of life insurance, annuity, and securities product solutions available on WFG and TFA platforms to provide a manageable set of competitive offerings to meet customer demands.

Responsibilities

• Oversee approved product offerings to ensure competitive, profitable offerings to insurance agents, registered representatives and investment advisor representatives.
• Maintain ownership of the product portfolio and associated impacts to sales, earnings, and profitability metrics. Interact with distribution leadership to gather feedback on product related needs.
• Lead and enhance product due diligence processes ensuring alignment with short-term and long-term strategies, growth and expense targets, customer and regulatory requirements. Define business outcomes and KPIs for the product in collaboration with key stakeholders. Develop and maintain policies, procedures, governance charters, and committee guidelines to ensure a consistent and repeatable process.
• Develop due diligence talent and implement a control framework to ensure the efficacy of the due diligence policies and procedures.
• Present recommendations to Product Review Committee and communicate and obtain approvals, where needed, from control functions (finance, legal, risk, compliance) and maintain meeting minutes and governance documents. Coordinate internal audit and other oversight organizations.
• Supervise team members responsible for analysis, tools/systems and product information.
• Ensure products are placed and administered on the platforms as designed for maximum impact, optimal sales support and overall results. Oversee the implementation of new products addressing operations and supervisory administration, revenue and commission expense modeling and reporting, operational readiness and change management related to new offerings, and field training.
• Work with Marketing, Operations, and Technology departments to ensure product information is up to date – including product guides, pricing, commission tables, etc. so that accurate information is easily obtainable.
• Provide competitive intelligence, provide business leadership on pertinent regulatory issues related to the product offering or distribution channels, identify market opportunities and associated new product strategies. Build and present business case rationale for product decisions based on market trends, agent/customer needs, regulatory and channel requirements, due diligence, etc.

Qualifications

• Extensive background in portfolio management, product development, and/or product due diligence (typically 10 or more years)
• FINRA Series 6 or 7
• FINRA Series 63
• Life & Health insurance license
• Strategic and critical thinker with strong business acumen
• Product orientation with a strong sense of ownership to drive new business and to maintain existing business
• Demonstrated success in portfolio management and modern product delivery processes including ideation, complex pipeline prioritization, value management, capacity planning, voice of the customer, etc.
• Able to distill complex scenarios and large volumes of information into digestible formats with data driven, meaningful solutions, and prioritized plans for sensible execution
• Ability to create and manage product roadmaps
• Excellent communication skills with ability to present complex/abstract concepts in simple, cogent terms
• Ability to influence others and develop partnerships at all levels across the organization

Preferred Qualifications

• Bachelor’s degree in business or finance
• FINRA Series 24/26
• Sales and training experience

Working Conditions

• Office or hybrid office/remote environment
• Occasional travel (10-15%) for meetings with product providers and attendance at company events

Compensation:

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

The Salary for this position generally ranges between $150,000 - $200,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Bonus Eligibility:

This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

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