Analyst, Revenue Accounting

Revenue Accounting Analyst

The Analyst for Revenue Accounting will assume responsibility for delivering the day-to-day processes that will ensure smooth running of the Revenue Accounting function within Hilton’s UK Centre of Excellence. Working with the Manager/Team Leader & Senior Analyst Revenue Accounting, you will support the delivery of the function strategy and goals surrounding the processes involved in the delivery of accurate and timely reporting for approximately 45 hotels.

Summary

Under the guidance of the Manager Revenue Accounting, you will be responsible for the delivery of Revenue Accounting processes to agreed timetables and Service Level Agreements. You will ensure Hilton’s Centre of Excellence offers a seamless, efficient and customer-focused experience which maximises output without compromising the quality of service. The ability to recognise how to maximise process efficiency and effectiveness is essential.

Use your analytical skills to work through high volumes of data to identify items for review and correction while working to tight daily deadlines, using a risk-based approach. Where continuous issues arise with a process, propose potential solutions to Management and implement, upon agreement. Approach all tasks with a continuous improvement philosophy and support process changes to drive efficiencies and global standardization.

Engender a sense of empowerment in the pursuit of first-class service, supporting the delivery of Revenue Accounting strategies and team activities on a day-to-day basis. This requires meticulous attention to detail, the ability to understand and interpret business metrics within the Revenue arena, and making recommendations where appropriate. Support the review of Revenue Accounting Service Level Agreements (SLA’s), assisting with the refinement and ongoing monitoring of these to ensure that agreed service delivery metrics are met or exceeded.

Responsibilities

• Follow direction and guidance from management to carry out and coordinate all required Revenue Accounting-related tasks, demonstrating a strong understanding of the end-to-end process.
• Own the delivery of daily tasks to meet SLAs while driving teamwork to ensure deadlines are met.
• Perform balancing activities including Conference & Events, Credit Cards, Food & Beverage, Cash, VAT, Point of Sale system interface and other revenue transactions using mass data files where possible.
• Highlight revenue-related queries to Hotels, taking ownership for resolution, or escalation where required.
• Reconcile cash postings, including corrections & reporting of overs & shorts, flagging potential risks as required. Support our 3rd party vendor with cash queries based on RA team postings.
• Extract & analyze covers data (statistical), using judgment to check if volumes look reasonable, collaborating with Food & Beverage teams where required.
• Reconcile credit card transactions, flagging corrections and potential risks to hotel operations as required.
• Ensure correct postings of cancellation fees between Balance Sheet / P&L, challenging any unusual, high-value or aged transactions.
• Complete financial tasks such as posting revenue adjustments in OA, journals to Peoplesoft, and Balance Sheet Reconciliations, taking ownership for resolving any reconciling items.
• Collaborate & build relationships with Hotel teams, including G,C & E, F&B, & Front Office, discussing any revenue posting/process issues while demonstrating ownership & knowledge of the subject.
• Prepare & issue timely reports to Hotels (per SLA), demonstrating ownership & understanding of data delivered, following the process through to completion.
• Ensure knowledge of all policies related to Revenue Accounting processes, completing tasks in line with policy and raising any concerns to Management.
• Reconcile daily VAT, taking ownership for highlighting any compliance concerns for resolution and demonstrating a strong understanding of VAT rules.
• Support the Management team in evaluating the effectiveness of current processes and implementing actions to streamline processes and maximize efficiency.
• Ensure all monthly closing and reporting activities are carried out as per guidelines and deadlines.
• Support analytical review processes to ensure accurate and timely revenue accounting.
• Assist the business in Hotel pre-opening, close & transition activities.
• Train other team members in tasks to support cross-training and task coverage.
• Assist the team and management in driving project initiatives.
• Perform other duties as assigned for the continued success of the department and to meet changing business needs.

What are we looking for?

Specific Job Knowledge, Skill and Ability

• Ability to work with limited supervision, using own initiative with a ‘can-do’ approach, thriving under pressure in a fast-paced environment, handling multiple demands and appropriately prioritizing responsibilities.
• Accountable individuals who effectively exceed in meeting deadlines, communicate results, and recommend improvements.
• Good technical skills and exposure to general ledger accounting and reconciliations.
• Ability to use multiple systems, understand how they link together, and provide training and support to other team members, identifying and reporting on occurring issues.
• Good Excel skills with the ability to work with high volumes of data and formulas.
• Ability to exercise sound judgment, critical thinking, and analytical skills, making decisions to consider the relative costs and benefits of potential actions, providing recommendations for optimal solutions.
• Maintaining effective working relationships with co-workers, managers, and clients through strong interpersonal skills, along with well-developed written and verbal communication skills.
• Good knowledge of finance modules of ERP systems such as SAP, Oracle, or PeopleSoft.
• Ability to identify financial issues and recommend and execute mitigating actions.

Qualifications

Required:

• Education: High School/GED
• Additional: Some travel may be required occasionally

Preferred:

• Previous experience within a Shared Service Centre / Centre of Excellence environment
• Hospitality industry experience
• Education: BA/BS/Bachelor’s Degree or equivalent relevant experience in lieu thereof
• Commencing studies for a professional accounting qualification/certificate i.e. ACCA or CIMA
• Fluent in an additional language besides English