Patient Engagement Manager

Sanofi Specialty Care North Europe

In Sanofi Specialty Care North Europe, we aim to improve people’s lives and transform the practice of medicine by ensuring that our treatments in Rare Diseases, Oncology, Neurology, Rare Blood disorders, and Immunology reach the patients in the markets we serve. As a team, we focus on both our transformation and our people to be successful in achieving this ambition in the current external environment.

This Role

As a Patient Engagement Manager, you will support the Sanofi Specialty Care business unit in becoming the externally focused and patient-centric leader. You strategize, drive, and execute patient engagement activities with the aim to optimize patients’ access to Sanofi’s therapies. You will be working together with Public Affairs, Medical, and Marketing teams using a cross-functional approach. This role has a focus on our priority digital assets through which you enhance our engagement with patient groups and key stakeholders.

Responsibilities

• Accelerate the development and implementation of our digital assets for patient engagement
• Create content where necessary in collaboration with PAGs to optimally engage with patients online
• Develop the overall social media strategy for patient engagement
• Report on website performance (SEO/SEA, analytics reporting digital assets)

• Build long-term relationships and drive co-creation projects on the level of education, diagnosis, monitoring, and (home care) treatment, which contribute to improved patient care
• Manage PSPs (patient support programmes)

• Adhere to the policies, standard operating procedures, and regulations from both a Country and Sanofi perspective to maintain the highest standard of compliance, ethics, and business integrity
• Continuously stretch oneself to improve, simplify and prioritize within one’s area of influence with a focus on adding value

Profile

Expected Behaviours/Soft Skills

• Strong communicator with networking skills
• Patient and customer-centric mindset
• Prioritize and adapt to change with an entrepreneurial attitude
• Self-motivated, organized, value-driven team player with a strong will towards execution and delivering value to external and internal stakeholders
• Strategic and analytical capacity
• Highly developed interpersonal skills

Technical Skills

• Excellent project management, analytical, and research skills
• Proven experience in building a stakeholder network
• Digital and tech savviness
• Track record in developing strategies for digital assets used for patient engagement
• Rich experience with social media, content creation, and analytics
• Proven knowledge of the regulatory environment in the pharmaceutical sector

Education: Bachelor’s degree or higher, preferably in a healthcare-related subject.

Languages: Excellent verbal and written communication skills in Dutch and English

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas, and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity, Equity, and Inclusion actions at sanofi.com!

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