Room Operations Intern

Our Amsterdam West hotel is the largest location and the only one with internal housekeeping management till now. We don’t have to tell you about the importance of a clean sheeted hotel: fresh = key! Room Operations is of great importance to the overall guest experience AND we want to have the most satisfied guests of Amsterdam.

Together with the Housekeeping Manager, you will be overseeing overall quality, consistency and cleanliness of rooms, shared kitchens and public areas together with internal and external partners.

In case you don’t know who we are:

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes, as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You'll Do:

• Managing the housekeeping team, making sure everybody performs his/her tasks the right way:
• Set-up operational plan and planning
• Coordinating tasks and people
• Leadership and coaching of team
• Main contact with internal/external guests and suppliers
• Stock control + ordering of guest & cleaning supplies
• Quality control, you have the responsibility of 707 rooms & 52 shared kitchens!
• Create improvements (and implement them) in Housekeeping processes together with external Housekeeping partner
• Planning and scheduling internal team of housekeepers on public areas & shared kitchens

Who You Are:

• You're a student! You're currently enrolled in an EU school.
• You’re involved in Facility management or Hotel management --> This can be MBO level 4 or HBO Hotelschool (1st internship)
• You’re enthusiastic about hospitality; previous experience is welcome but not a must
• You’re intrigued by teamwork & motivated to leading a team yourself
• You have an eye for detail
• You’re organized & can handle stressful situations like a pro!
• You're fluent in English. Know other languages? The more the merrier!
• You're legally allowed to work in the Netherlands.

What We Offer:

• An amazing work environment with a fantastic vibe and lots of positive energy.
• On the job coaching and guidance.
• Monthly compensation for your internship.
• The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry.
• A first glimpse into the world of Hospitality with one of the most innovative players in the market.
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
• A wonderful workplace to call home with, dare we say it, fun colleagues.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.