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Are you looking for an internship at a SAAS scale-up with an international touch? ChannelEngine offers a challenging and rewarding internship in the Customer Success Management Team in Leiden. The Customer Success Management Team helps live customers to be successful on marketplaces.
You will be able to learn about international ecommerce, selling on marketplaces and how to work in a fast paced environment. You will be learning more about marketplace strategies, helping customers grow on marketplaces and working on onboarding international brands and retailers! 🚀
What will you do as a Customer Success Intern?
In this role, you will be closely working with our clients: helping their onboarding on new marketplaces, handling functional questions from them and contacting them to assist our CSMs in their goals to grow customers' performance. 🎯
During your internship, through analysing customer performance, you’ll provide feedback to the team.
You’ll be creating informative content for clients (how to upsell on marketplaces etc.), assisting with accounts and channel setup, and filling data gaps in our CRM and Customer Success tooling.
What makes you the ideal Customer Success Intern?
Nice to have (but not essential)
Why you’ll love working here
Our story began in 2013 when it became undeniable that marketplaces were going to be one of the most critical components of the global e-commerce industry. We saw an opportunity to make these powerful platforms available to every business, and now ChannelEngine offers a complete, user-friendly, marketplace management suite with seamless integration, enabling businesses to expand their reach internationally. We open up global e-commerce and let anyone sell anywhere.
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