Logistics coordinator

Patagonia is an outdoor apparel company founded in 1973. At a time when all life on earth is under threat of extinction, we aim to use the resources we have—our business, our investments, our voice and our imagination—to influence changes needed to protect our planet. A registered B Corporation and founding member of 1% for the Planet, Patagonia is recognised internationally for its commitment to product quality and environmental activism, contributing over $145 million in grants and in-kind donations to thousands of grassroots environmental groups around the world.

Your role:

We are in business to save our home planet. Your role will contribute to this mission by making sure that our products are delivered to our warehouse and from their delivered to our customers in the most efficient way, balancing cost, speed and our impact on the environment.

Main tasks:

Omni-channel support on day-day operations related to outbound and returns.

Support on logistics issue resolution including but not limited to tracking, quantity discrepancies and alignment on shipments requirements.

Day to day maintenance of Value Added Services (VAS) dealer requirements with 3PL partner including seasonal validation of VAS and labelling.

Support on outbound related customs issues.

Support on D365 CE; transport management between Patagonia and 3PL partner.

Support on seasonal performance reviews on 3PL partner and carriers.

Support on reporting projects and implementations to improve efficiency between 3PL and Patagonia.

Building supporting documentation on the logistical processes.

Support Logistics team and function as backup for all activities including but not limited to inbound, outbound, Quality Control, return and repair when needed.

Timely insurance of using the right escalation channels on logistics issues.

Promote a positive working relationship between all stakeholders within Patagonia and 3PL partner.

What we’re looking for:

A love of the outdoors

An interest in saving our home planet and making a positive impact through your work

Minimum of 2 year of work experience in a logistics or customer service field

Proficiency in Microsoft Office applications, especially Excel

Fluent in English, other European languages will be a plus

Experience working with an ERP system

Detail oriented, accurate and organized

Flexible attitude & good team player

Proactive with a “can do” attitude

Ability to work on own initiative

It’s a plus if you also have the following:

Experience in dealing with freight forwarders, customs, 3PL’s and/or courier services

Knowledge of Power BI

Knowledge of D365

Other important details:

This is a full time position, based in Amsterdam

We have a hybrid work model, working from home for maximum 3 days per week

We strive to make unbiased decisions and to offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardised questions that focus on the aspects that are important for success in the role. For some roles there will also be a practical assignment, where you can showcase your skills

To find out more about what we offer our employees click here: https://eu.patagonia.com/mt/en/what-we-offer/

At Patagonia, we commit to becoming an anti-racist company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business.

Every person who applies to join Patagonia receives equal employment opportunities, and we value a welcoming environment where each member of our EMEA team feels included, respected and empowered, regardless of their race, colour, religion, gender, gender identity or expression, sexual orientation, civil status, national origin, disability or age.

At Patagonia, we strive to have inclusive representation within our organisation and embrace a diverse mix of talent to contribute to our culture. We actively seek applications from Black and People of Colour (BPOC) and other underrepresented groups.

As we are in business to save our home planet, we can only do this together.

Please make sure that your CV and cover letter are in English.

Disclaimer for recruitment agencies:

Thanks for your interest in supporting us for this role, but we don’t accept unsolicited CVs from recruitment agencies

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