Master Trainer

Position Summary

As our Master Trainer, you will play a pivotal role in empowering the sales teams of our resellers and partners to drive their success. You will enhance product knowledge, sales skills and overall performance, ensuring they are equipped to effectively represent and sell our products in the market. Do you have what it takes to join Samsung? Let’s build the future, apply now!

Role and Responsibilities

Your role

You are an enthusiastic and flexible person who shows seniority, can guide other Trainers where necessary, manages training projects, brings innovation in forms of training and modules and provides a strategic training plan each year. You will work closely with sales managers and representatives to identify training needs, develop curriculum, and facilitate training sessions.

Your responsibilities

Product Development:

• Monitor retail and training trends.
• Develop and present training programs within budget.
• Incorporate customer feedback into training materials.
• Prepare and update teaching materials and resources.

Training:

• Align theory with practice in training programs.
• Develop and refine training content.
• Evaluate training program effectiveness.
• Provide client reports on training outcomes.

Project Management:

• Create annual training plans.
• Manage training projects.
• Collaborate with sales for key account plans.
• Maintain and update training content.
• Serve as primary client contact.
• Manage time and schedules effectively.

Leadership:

• Communicate objectives and procedures to team.
• Delegate tasks based on individual strengths.
• Foster communication and collaboration.
• Conduct regular progress meetings.

Relationship Management:

• Build and maintain business contacts.
• Gain support for training activities.
• Transfer knowledge through workshops and presentations.
• Coordinate with headquarters.
• Manage training events.

Skills and Qualifications

Your skills and qualifications

Our ideal Master Trainer meets the following criteria:

• Bachelor's work and think level
• Fluency in Dutch and English
• (Proven) experience in sales training, preferably in a B2B or channel sales environment
• Excellent presentation and communication skills, with the ability to engage and inspire audiences.
• Experience developing and delivering training content using a variety of formats and platforms.
• Exceptional communication and presentation skills to effectively collaborate with internal and external stakeholders.
• Ability to work independently and collaboratively in a fast paced dynamic environment
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• A passion for technology, innovation, and staying up-to-date with industry trends.

Preferred Profile

Our ideal Master Trainer recognize themselves in the following profile:

• You are innovative (we move fast and take big risks).
• You are passionate (we reveal in what we do).
• You are collaborative (we recognize that we are all in this together).
• You are strategic (think strategically and work operationally)
• You are resilient (be personally involved but don’t take things personally)
• You strive for excellence (premium brand with premium work and output)
• You’re able to deal with ambiguity (with not all information available, still able to move ahead)-

What’s in it for you?

• Joining an international company with a Netherlands family culture #OneSamsung
• Several development programs and initiatives to upskill your career (Samsung University, young talent & leadership programs, digital & data academy, coaching, job skills trainings, …) #DoWhatYouCan’tInternal mobility opportunities to advance your career (you are in a sales role, and have an interest in marketing? We support you to establish that transfer successfully)
• Health & Wellbeing program (we have our own fitness on site in The Netherlands + Belgium and organize online and offline health initiatives because we care about your wellbeing).
• Competitive compensation & benefits package to reward you for your work in supporting our company to grow.

About us

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

Are you the Master Trainer, we are looking for? Let’s kick-start your career!