Field Engineer

* Selected candidate can reside in Halifax or Moncton *
The role of Field Engineer provides technical support and drives the sales of specified products to salesforce and customers (buying and non-buying) consistent with Hilti’s strategy. Responsibilities include, but are not limited to, educating the design communities concerning proper use and advantages of Hilti fastening and protection products while capitalizing on Hilti competencies to secure commitments for specification or approval of Hilti Products. This position protects company from liability exposure through use of sound engineering judgment while providing leadership and coaching to new and less experienced team members.

What does the role involve?

Provide technical support as requested. This may include the following:

Face to face, telephone, and electronic communication with territory salesperson, strategic business personnel, sales managers, contractors, designers, specifiers, or officials of codes and approvals

Competent written communication with customers (buying and non-buying); such communication must be technically accurate, minimize Hilti’s exposure, and demonstrate common sense problem solving capabilities

Visit jobsites and company offices with or without salespeople or strategic business personnel to assess application problems, opportunities, and provide technical education and solutions

Investigate product failures in the field and provide product management feedback on local issues as needed

Investigate business opportunities in the field by participating in Customer Surveys as needed for product and market development

Participate in local sales strategy development and at sales management review and improve sessions

Obtain specifications and approvals for use of Hilti products, concentrating on high potential designers, specifiers, and owner groups:

Provide professional educational seminars and presentations for Architectural Engineering firms to inform them of Hilti products, their performance characteristics, applications, and product limitations

Provide competent recommendations to engineers, architects, and other designers on specific applications using sound engineering judgment; educate specifier on technical advantages of Hilti solutions not covered by test data

Provide field testing to determine appropriate capabilities in situations not covered by test data

Review project specifications or calculations for engineers and architects; provide feedback to designers regarding accuracy, suitability, and code compliance

Utilizing software provided by Hilti, maintain accurate records of contacts and specifications; coordinate with salesforce to ensure that key opportunities are capitalized on

Create and coordinate jobsite management within CRM system utilizing Hi Site; includes creation of specific jobsites, applications, and active participation in the monthly sales management meetings (with Regional Manager)

Communicate application specifications with design community to sales team utilizing CRM system, assigning tasks and action items to applicable Account Managers for conversion of specification to sale

Maintain and update regional fact-base and contacts of designers, influencers, and code officials

Work with local/regional code and approval agencies to obtain necessary approvals:

Understand construction methods and local building codes, as they relate to Hilti products

Provide input on technical approvals and reports related to Hilti’s products

Active in local organizations of the design and construction community,

What you need is:

Bachelor’s degree in Structural or Civil Engineering required; Master’s degree (technical or business) preferred

Knowledge of construction methods and practices preferred

• Two (2) years minimum experience in engineering/construction role preferred
• Professional Engineering Designation (P.Eng) preferred
• Bilingual in French and English preferred

Who should apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

What do we offer?

In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP, RPP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.