Inside Sales Account Rep Associate with German

Job Description

As an Inside Sales Representative, you will play a key role in driving sales and ensuring compliance with our client’s agreements. You will engage with clients through structured multi-channel outreach (calls, emails, social media), handling high volumes of interactions daily (80+). Your focus will be on generating qualified leads, reconciling orders, and identifying upsell opportunities while maintaining exceptional customer service standards.

Key Responsibilities:

• Execute outreach to predefined clients and prospects, producing qualified leads and opportunities.
• Collaborate with customers and partners to ensure compliance with agreement terms, including zero usage orders.
• Review and understand customer licensing positions, original commitments, and reserved licenses.
• Research customer industries, company sizes, and trends to identify upsell and cross-sell opportunities.
• Discuss added-value products and offerings, such as technical evaluations and trials.
• Accurately submit orders into designated tools and forecast them effectively.

Profile Attributes:

• Passion for sales and marketing.
• Consultative approach with strong listening skills.
• Self-motivated with excellent attention to detail and follow-through.
• Adaptable and able to execute quickly on changing program requirements.
• Exceptional communication skills (verbal, written, and listening).