Business Process Management Intern (Tikkie)

Tikkie is seeking a motivated Business Process Management Intern to join our young and dynamic team in Amsterdam.

As an intern, you will help design and build our maturity model, gaining hands-on experience with Tikkie’s way of working. You will analyse current processes and frameworks and contribute to a standardized assessment tool that supports continuous improvement across the organisation.

This internship offers the opportunity to work independently with a high degree of responsibility while collaborating with a wide range of stakeholders across the organisation.

At a glance

Are you an HBO or WO student currently pursuing a degree in Business Administration, Information Management, Industrial Engineering, IT, or a related field? Then we are looking for you!

Your job

As a Business Process Management Intern, your responsibilities include:

• Analysing existing end to end business processes together with stakeholders across the organisation
• Identifying opportunities for process improvement, standardisation, and clarity
• Supporting the documentation and maintenance of processes in our BPM tooling (ARIS)
• Assisting in the design and documentation of new processes for upcoming initiatives
• Aligning regularly with process owners and other stakeholders
• Documenting your way of working, lessons learned, and recommendations

Your working environment

You will be part of Tikkie, a digital payments platform within ABN AMRO where you wil collaborate with a wide range of stakeholders across the organisation to design, improve, and maintain clear and effective end‑to‑end processes that support product development, operations, and compliance.

Our environment values ownership, collaboration, continuous improvement, and learning.

This is a hybrid internship. You are expected to work from the office at least two days per week, with flexibility to work remotely on the remaining days.

Your profile

• Currently enrolled in an HBO or WO program in Business Administration, Information Management, IT, or a related field
• Strong interest in process optimisation and organisational design
• Analytical mindset with attention to detail
• Comfortable working independently and structuring your own work
• Strong communication skills and confidence in engaging with stakeholders
• Proactive, curious, and eager to learn
• Available for approximately 5 months – start and end date can be flexible
• Enrolled in a Dutch educational institution for the full internship period

What we offer

• A personal work laptop
• Monthly internship compensation of €750
• An informal, diverse, and professional working environment
• Collaboration with experienced professionals in the dynamic payments field
• Membership of Young ABN AMRO or other networking groups
• Opportunities to develop professional and technical skills
• A chance to contribute to Tikkie’s mission