Business Analyst

Central Services is building a future‑proof, efficient and AI‑driven service organization. The Transformation Office brings processes, data, technology and people together to create a more scalable and forward‑looking way of working. As a Business Analyst, you provide the clarity, structure and analytical depth needed to move complex change initiatives forward with confidence.

Your challenges

• Analyse complex change topics and translate them into clear, feasible assignments that provide direction and clarity
• Map the impact of changes across processes, systems, data, integrations, roles and people, identifying risks and dependencies early on
• Facilitate conversations, interviews and workshops to uncover needs, bottlenecks and user journeys
• Develop complete, well‑structured and verifiable sets of requirements and features
• Create functional designs that describe how processes, data, roles and technology work together in the desired future state

This is what you bring

• A completed academic degree in a relevant field such as Business Administration, Information Management or BPM
• At least 5 years of experience as a Business Analyst or in a comparable analysis or design role
• Strong skills in process analysis, requirements engineering and understanding the interplay between business and IT
• Clear communication, the confidence to ask critical questions and the ability to connect different stakeholders
• Affinity with data, AI‑driven solutions and digital transformation, combined with a mindset focused on simplicity and scalability

What will you do?

In this role, you are at the centre of Central Services’ transformation. You analyse complex challenges, translate needs into clear and actionable assignments, and create a shared understanding of objectives and expected outcomes. You work closely with architects, developers, process managers, data specialists and change managers to design solutions that are not only feasible, but also scalable and aligned with AI‑first and data‑driven principles. Your functional designs take an integrated view of processes, data, roles, user experience and technology. You also support testing, documentation, training and adoption to ensure that changes land smoothly and teams can work with them right away. In short: you bring direction, content expertise and predictability to our change initiatives.

Central Services forms the backbone of our internal service organization. The Transformation Office supports teams in realising improvements that are logical, future‑proof and practical. We work collaboratively, support each other and share one ambition: to build a modern, scalable organization ready for today and tomorrow.

This is what we offer

• Pension accrual without a compulsory personal contribution.
• 30 vacation days (on a full-time basis) and the option to buy more days or sell your vacation days.
• At KPMG we work hybrid, so you can work from home or at the office.
• A completely furnished home office.
• A lease car or a mobility budget.
• A laptop and iPhones.
• Choice to pick from different courses which contribute to your own personal and professional development.
• Focus on well-being! There is a gym at the Amstelveen office or you can get a discount for a gym near your house and you get access to different health and/or vitality programs.
• ‘Together’ is one of our core values. So you can count on different social activities, like team events, drinks with colleagues and events with all your KPMG colleagues.