Data Analyst

About the role

As data analyst you will be involved in projects related to credit acceptance, personalisation, transaction categorization and pricing. You will use your analytical and communication skills to optimize product funnels, develop complex reports, design and analyse A/B testing or generate other business insights. You will be part of a team with highly skilled and motivated colleagues, take ownership of your tasks and interact with fellow team members by sharing knowledge and experience.

The team

The Retail Banking Analytics Chapters provides ING with expertise for analytics lending, pricing and personalization. We are based in Amsterdam and consist of 15+ highly-skilled and talented Data Scientists from diverse nationalities and backgrounds. To create more impact, we are extending our team with motivated Data Analysts.

We work in a fun and creative environment, and we are dedicated to bringing out the best in both each other and our projects through collaboration and knowledge sharing. The portfolio of projects is broad and uses a wide range of tools and solutions. In short, we offer a world-class working environment for data analysts and never stop learning.

Roles and responsibilities

As data analyst you will collaborate with cross-functional teams, including product managers, engineers, marketers and data scientists. You will work on projects involving:

• Performing funnel analysis for credit risk acceptance, highlighting the strengh of the current process and identifying opportunities for optimisation.
• Developpping complex reporting tools covering the credit risk and collections funnels, including monitoring data quality and integrity.
• Designing, implement and analyse A/B test and other experiment designs to evaluate the impact of (GenAI based) marketing campaigns.
• Analyzing test results using statistical methods to derive actionable insights and make data-driven recommendations.
• Presenting findings and recommendations to stakeholders in a clear and concise manner.
• Continuously improving experimentation processes and methodologies.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious, keep learning and take on responsibility. In return, we’ll back you to develop into a better version of yourself. They keys for success are:

• You have at least 4 years of experience as a data analyst in the financial sector, preferably related to credit risk.
• You are fluent coding in Python, Pyspark and SQL.
• You have excellent communication and presentation skills.
• You master visualization techniques.
• You have strong knowledge of statistics.
• You have a solid understanding of the basics of machine learning.

Rewards and benefits

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues