Field Service Administrator

We are currently recruiting a Field Service Administrator for our team of Service Engineers. This role is based in Boxmeer (The Netherlands), and is a full time role with a hybrid approach (3 days supporting the Travel Desk, 2 days supporting the Admin team).

As Field Service Administrator, you will perform all required administration tasks around field service. In this role you will ensure that all administrative tasks are completed efficiently and on time, before and after customer visits from field service engineers, to ensure timely and accurate invoicing to customers.

As Field Service Administrator, you will make sure all information required to meet company deadlines is available in a timely manner, e.g. timesheets and expenses, and all work executed is in line with global processes and standards.

You will be supporting field service engineers’ needs for execution of work, like hotel, visa and travel arrangements are taken care of and required tools and clothing are available for perfect job execution. You will then process outcome of service visits and ensure they are executed by relevant function in the organization.

What kind of a person are you?

To be successful in this role you will recognize yourself in the profile below:

• Proactive mindset with the ability to manage multiple priorities simultaneously, effectively balancing and progressing several tasks in a dynamic environment.
• Communication skills in English are a must. Dutch is a plus, but not mandatory.
• ERP, CRM training in a service environment preferable. Experience with SAP and/or ServiceMax is a plus.
• You live close to Boxmeer / are able to commute to our Boxmeer office 3 days a week and are looking for a fulltime role.
• Experience of working with Field Service teams as admin or coordinator is a plus.
• You take ownership of your work and stand behind your decisions.
• Never stop working on yourself and continue building your knowledge.

What’s in it for you?

• A great team of colleagues that works very closely together in order to serve our customers in the best way possible.
• The ability to work close with other Field Service Administrators from our (Poultry) organization, to share knowledge, learn and grow, together.
• Freedom to take initiative and make a real impact in a growing global business.
• Recognition for your achievements.
• Clear objectives and realistic demands.
• Access to decision-makers and a global network of specialists.
• Space to explore and learn.

About JBT Marel

At JBT Marel, what we do matters. We know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food.

Our values define us at our best: Serve with integrity – Create with collaboration – Grow with excellence – Advance with innovation.

We are committed to supporting your professional and personal development. You will be part of a global team culture that values collaboration, continuous learning, and new challenges to support your growth.