Commercial Manager - Attractions

Role Description

N.B. This role does not come with relocation assistance, therefore candidates must be currently based in the NL in order to be considered.

Role Overview

As a Commercial Manager, you will own and execute the Attractions commercial strategy by driving the growth, optimisation, and success of supply partnerships across a select portfolio. You will identify, assess, and onboard new partners while strengthening and expanding existing relationships to maximise long-term value.

Working within a structured commercial framework defined by the Attractions leadership team, you will have full ownership of a portfolio of Attractions supply partners and will help shape partner agreements, align terms with business objectives, and ensure partnerships are competitive and sustainable.

Key Job Responsibilities and Duties

• Deliver commercial targets (including but not limited to ABTR, commission, genius, promotions, competitiveness, quality) for a defined portfolio in consultation with, and approved by Attractions Leadership team
• Drive incremental volume and margin
• Identify, assess, and engage prospective supply & connectivity partners to enhance our Attractions supply offering
• Lead discussions to structure partnerships in line with predefined commercial objectives
• Support the development of mutually beneficial agreements by providing detailed market analysis and insights
• Lead formulation of the supply management commercial strategy into a category/area relevant plan and own execution of this plan
• Oversee the partner onboarding process to ensure smooth integration and operational success
• Serve as the primary relationship owner for key supply partners, ensuring long-term success
• Continuously evaluate partner performance, identifying opportunities for improvement and growth
• Provide structured recommendations to refine and enhance existing agreements, ensuring competitiveness
• Act as a strategic advisor to partners, guiding them on best practices to align with business needs
• Lead annual and quarterly business reviews externally with partners to ensure we are driving the strongest possible commercial results and communicating this performance internally to the Attractions Leadership team
• Represent Booking.com to partners in market visits and at local and regional tourism and industry events, with the goal to develop ever stronger partnerships, driving our mutual business and ensure close relationship with local stakeholders
• Work closely with the Commercial team, Operations, Marketing & Product to refine and execute Attractions commercial strategies, providing data-driven insights and recommendations
• Deliver quality reports on results and performance for information support to Attractions leadership team
• Liaise with internal teams (operations, finance, legal, data and product etc.) to facilitate the successful implementation of partner agreements
• Ensure collaboration with other channels and functions within the organisation to achieve targets and KPI's

Role Qualifications and Requirements

• Must have extensive experience (5+ years) in a current commercial (account management, business development, partnerships) role, ideally within the Attractions & Experiences industry
• Strong commercial acumen with a deep understanding of market dynamics and key business drivers
• Exceptional analytical skills with the ability to evaluate opportunities and present data-driven insights
• Proven ability to structure and influence agreements within a defined commercial framework
• Excellent stakeholder management skills, with experience navigating complex commercial discussions
• Advanced commercial skills, with the ability to work within strategic guidelines while driving meaningful impact
• Solution orientated and results driven with a strong work ethic, self directed and resourceful
• Language: English

Benefits & Perks - Global Impact, Personal Relevance:

We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit