Administrative Assistant, Japanese Corporate Banking Division (Japanese Speaking)

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Would you like to work for one of the World's largest banks in an exciting, dynamic and international environment?

We are currently recruiting for an Administrative Assistant in our Japanese Corporate Banking Division (JCBD) in Amsterdam.

Your impact at MUFG

You will execute administrative tasks in order to support the Relationship Managers, Team Head and Department Head in JCBD.

Function positioning

The function forms part of JCBD, which consists of 5 units: Relation Manager & Business Promotion, Administration, CMS, KYC and Credit Analysis. The task of JCBD is to develop and maintain Japanese customer base, and to gain profits through promotion of the bank’s products and services within the risk framework of the bank.

The role includes the following:

• Executing administrative tasks related to JCBD customers;
• Handling loans, deposits, foreign exchange transactions, and other products/services;
• Performing regulated daily/weekly/monthly monitoring of customer's account and transactions and resolve any issues that may arise;
• Preparing OVS instruction sheets for system input;
• Drafting of agreements and guarantee documents;
• Ensuring timely processing of reporting requirements;
• Supporting Relationship Managers in the execution of sanction monitoring and other regulatory compliance tasks;
• Responding to a wide range of customer enquiries via phone and/or email, resolving issues satisfactorily, referring matters to appropriate colleagues when necessary;
• Carrying out various of tasks given by Team Head and Department Head in support of the MBE group’s business expansion;
• Collaborating with other JCBD team members to meet targets and team objectives, fostering a harmonious and cooperative team;
• Contributing to the overall completion of the team’s workload;
• Ensuring compliance with the Bank’s rules, policies, procedures and guidelines as well as all relevant regulatory and statutory requirements;
• Providing support to and work in collaboration with the administration teams of the Brussels, Madrid and Vienna branches to facilitate efficient and effective operational execution.

In order to be successful in the role, you will need the following:

Technical skills:

• Comprehensive knowledge at WO/HBO level;
• Basic knowledge of finance and data-processing;
• Proficient skills in Windows and MS Office (Word, Excel, Outlook, PowerPoint);
• Preferably at least 1 year of experience;
• Ability to work collaboratively within a team;
• Ability to work under pressure while maintaining high quality and meeting deadlines;
• Willingness to understand MUFG strategies, regulations and manuals;
• Multitasking abilities;
• Excellent written and verbal communication skills in both English and Japanese. Proficiency in Dutch is preferred.

Personal requirements:

Integrity and Responsibility

• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective

Professionalism and Teamwork

• Drive For Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally

Challenge Ourselves To Grow

• Influence and Inspire Others
• Lead Change & Seek Continuous Improvement
• Think Strategically
• Manage and Develop Talent

What do we have to offer:

We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.

• We take into account your home situation and your ambitions and help you to balance work and private life.
• Monthly team events.
• To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best.

Besides that we will offer you:

• Gross salary based on experience and consistent with the market;
• 8% holiday allowance and 13th month payment;
• 30 vacation days per year. Optional you can buy 15 additional days;
• Commuting allowance based on annual public transport 2nd class, most economical way, or € 0,23 per km with a max of 75km one way;
• €5,00 net remote working compensation per day, with a maximum of €60,00 per month;
• Possibility to order a mobile phone (up to €800,-);
• Possibility to order Office Equipment’s for the home office, (up to €500,-);
• Remote Working Policy i.e. Working From Home (WFH) and Remote Working in another Country;
• Bicycle plan (fiscal benefit);
• Company fitness (fiscal benefit);
• Mental health workshops and budget for external courses (i.e. Dutch language classes);
• Employee contribution towards Pension insurance (max 5%, currently 2%), our pension scheme is based on a defined contribution scheme;
• Training & development possibilities paid by the bank;

We are open to considering flexible working requests in line with organisational requirements.

Our Culture Principles

• Client Centric
• People Focused
• Listen Up. Speak Up.
• Innovate & Simplify
• Own & Execute