HR Process & Risk Lead

Do you want your voice heard and your actions to count?

We are currently recruiting for an HR Process & Risk Lead in MUFG Bank Europe within our Human Resources Department.

Function positioning

Reporting to Head of Human Resources EU and Regional Head of HR Shared Services EMEA

Direct reports: 1-2

The role includes the following:

Essential Functions*:

HR Risk Management:

• Act as the risk champion for HR across MBE, partnering with 1st and 2nd line of Defense teams to identify HR risks, strengthen controls and deliver mitigating actions
• Support the Head of HR in oversight and reporting of HR controls execution and reporting
• Ensure timely and accurate risk events and issues reporting to senior management and 1st/2nd line of Defense
• Responsible for overseeing enhancements resulting from internal or external audit findings, supporting the Head of HR with ensuring HR delivery and liaison with Internal Audit
• Support HR with Data Privacy Impact Assessment (DPIA) requirements, in partnership with the Data Protection Officer
• Lead on regulatory horizon scanning and coordination across the MBE HR team, supporting Head of HR with team execution

HR Operations improvements:

• Responsible for building the HR process improvements roadmap, aligned with local/regional/global stakeholders, aimed at delivering seamless, positive and efficient employee experience throughout the employee lifecycle – leveraging our global Workday platform
• Responsible for implementing the HR process improvements roadmap on time, within defined scope and budget
• Identify opportunities to improve current processes and practices and drive projects utilizing data and technology
• Responsible for maintaining and improving HR Data Quality
• Responsible for maintaining and developing HR and Payroll articles on MUFG’s employee platform, enabling employee and manager self-service and reduced incoming volumes of queries to HR
• Responsible for maintaining and developing HR process documentation

HR Vendor Management:

• Responsible for partnering with the Procurement function to ensure HR vendors compliance with internal and external regulations
• Responsible for the outsourcing and Third-Party Risk Management process within HR, in partnership with the Resilience team

HR Project Support:

• Responsible for delivering HR Operations change requirements, including process and Workday, for enterprise and HR projects by working through the HRSS team and relevant stakeholders
• Support HR with IT Delivery, acting as key liaison for the team

Team leadership:

• Develop and manage a team of one to two Analysts
• Be an ambassador for the 'One MUFG' vision and bring it to life in EMEA HR

In order to be successful in the role, you will need the following:

Skills and experience:

• Experience in managing a team within a shared services environment, preferably within financial services or another regulated sector.
• Experience working in an international matrix organization, managing teams and stakeholders in different locations.
• Demonstrated ability to lead structured continuous improvement programs leveraging Lean/Si Sigma principles to optimize processes and reduce risks
• Strong stakeholder management skills, demonstrated ability to establish and utilize a network of effective relationships within a global setting
• Advanced knowledge of HRIT systems and demonstrated experience driving HR process automation initiatives, including workflow optimization and system integrations
• Demonstrated risk management skills
• Demonstrating a high level of literacy and numeracy sufficient to undertake complex letter writing and reports, statistical analysis of performance data and complex calculations.
• Being results driven, with a strong sense of accountability whilst comfortable making decisions demonstrating the ability of having sound judgement.
• Managing conflicting priorities and re-prioritize work accordingly.
• Managing large workloads and tight deadlines and maintaining a calm approach, with the ability to perform well in a pressurized environment.
• Fluent in English
• Experience with Workday

Personal requirements:

Integrity and Responsibility

• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective

Professionalism and Teamwork

• Drive For Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally

Challenge Ourselves To Grow

• Influence and Inspire Others
• Lead Change & Seek Continuous Improvement
• Think Strategically
• Manage and Develop Talent

What do we have to offer:

We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.

• We take into account your home situation and your ambitions and help you to balance work and private life.
• Monthly team events.
• To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best.

Additional information:

The role is based in the Netherlands. All candidates need to be willing to relocate to the Netherlands. Internal employees will be supported in case of relocation.

We are open to considering flexible working requests in line with organisational requirements.