Senior Product Manager, Customs Products

About the Senior Product Manager, Customs Products role

Flexport is looking for an organized, motivated, and detail-oriented Product Manager to join the Product Management Customs technology team to lead Customs filing products. As part of the Customs team, you will lead projects that structure, manage, and automate import entry filing work that Flexport offers to our brokers and the outcome of those filings to our clients, aiming to deepen our relationship with those clients.

The ideal candidate brings strong business acumen and curiosity to a complex domain and strives to make the most intelligent and cost efficient products ever built in the industry. As Product Manager, you will drive alignment across a complex landscape with Engineering teams, deep dive with our Operations team, and be open to learn from industry veterans. You will have the chance to work on products that are both zero to one and maturing with thousands of clients and critical internal users.

You will:

• Execute on a user-first product vision for improving our Customs filing software to be optimized for cost while remaining compliant and timely
• Build a strategic vision for customs automation, and work backwards from this vision to create short and long-term roadmaps
• Become a domain expert, deeply understanding the market and competitive landscape to solve real problems with technology
• Develop products that reduce the cognitive load on the user, and are simple and effective
• Dive into the data, developing meaningful business objectives and metrics to measure your team’s progress
• Establish and continuously improve Flexport’s product processes
• Learn to work with and balance the needs of a diverse set of stakeholders

You should have:

• ≥ 4 years of experience as a Product Manager, preferably within both startup and complex environment
• Experience in B2B products
• Experience in supply chain/logistics is a big plus
• Understanding of the software development lifecycle and ability to relentlessly prioritize and focus on key deliverables
• Experience crafting long term vision and quarterly roadmaps from market insights and customer research
• Ability to contribute to a highly complex set of products in a rapidly changing domain
• Business acumen with curiosity to learn and become an expert on a complex product

What’s in it for you:

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis
• Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.