Demand Planning Manager D2C

About the role:

As Demand Planning Manager D2C, you will own the demand plan across Western Europe D2C channels (own .com and marketplaces), delivering a reliable and unbiased forecast that supports strong availability, healthy inventory levels, and commercial performance. This role combines forward-looking planning with a hands-on execution mindset, ensuring demand signals accurately reflect commercial reality in a fast-moving D2C environment. Acting as the bridge between Commercial teams, Marketplace teams, and Supply Planning, the planner drives forecast quality and enables fact-based decision making.

The impact you’ll make:

• Owns SKU-level forecasting across Western Europe D2C channels and ensures the demand plan reflects current commercial dynamics.

• Improves Forecast Accuracy and Forecast Bias through root-cause analysis and structured review cycles.

• Translates promotions, campaigns, pricing actions, launches, and marketplace dynamics into a realistic demand signal.

• Enables strong On Shelf Availability while highlighting inventory risks and excess exposure.

• Acts as the planning partner to Commercial teams, leading alignment discussions and constructively challenging assumptions.

• Proactively identifies risks, scenarios, and opportunities and translates these into clear actions.

• Maintains daily awareness of demand deviations and adjusts forecasts where required.

• Leverages data and analytics to generate insights and improve forecast quality.

• Ensures strong data discipline and signal reliability across D2C channels.

• Uses SAP and IBP for demand planning, analysis, and performance tracking.

• Drives continuous improvement in planning tools, automation, and reporting.

Key KPIs

• Forecast Accuracy

• Forecast Bias

• On Shelf Availability

• Inventory Levels / Inventory Health

The skills and knowledge you’ll bring:

• Experience in Demand Planning, Supply Chain, or e-commerce planning preferred

• Strong analytical and data-driven mindset.

• Confident stakeholder manager with the ability to influence Commercial teams.

• Ability to combine structured long-term thinking with pragmatic execution

What we’ll give you in return:

• Internationally competitive base salary | benchmarked against global industry and market leaders

• Performance-based Annual Incentive Program | rewarding those who dare and achieve more

• Top of the market pension scheme | with higher-than-average company contributions

• Work from home, commuting and phone allowances | to support your daily commute, home office setup & business connectivity

• Balanced office-based working | With a strong focus on in-office collaboration, we offer flexibility to work from home based on team needs and individual circumstances.

• Work from abroad | Up to 30 days per year.

• Structured holiday policy | Includes defined care days, enhanced maternity/paternity leave, and a capped option to purchase additional leave days annually.

• Bicycle Plan | possibility to select a company bicycle for daily commute along with accessories & insurance

• Health Insurance Discount | when signing up with our partner insurance

• Gym Membership Discount | to support your focus on health and wellbeing

• Product Discounts | on all Versuni products which are sold under the Philips brand and our other brands

• An office that feels like home | easily accessible and modern office location in Amsterdam with lots of tasty lunch choices around

• High growth environment | offering exciting learning and career development perspectives beyond your first role

• Inclusive working culture and family spirit | we embrace our international community & diversity as competitive advantage