Senior Manager IT Infrastructure EMEA

At Equinix, the world’s digital infrastructure company®, you’ll join an operations team that maintains and evolves critical infrastructure that powers the digital world and delivers real impact for customers, communities, and society.

Job Summary

Equinix Managed Solutions provides worldwide infrastructure platforms and infrastructure management services to its customers and has teams in 8 countries worldwide. In EMEA, Equinix Managed Solutions has teams in Ireland, Finland, the Netherlands, Spain and the United Kingdom, and also delivers services in France, Germany, Sweden and Turkey. Further expansion in EMEA is underway.

As Senior Manager Infrastructure for EMEA, you are responsible for the availability, health and security of the IT infrastructure platforms and services delivered to customers. Your scope includes all compute, storage and backup devices, as well as the virtualization software used to manage and present these to customers. You will work closely with colleagues in the Support team, the Network team and the Operating Systems and Applications team to provide an excellent experience for customers and employees. The EMEA infra team consists of 18 virtualization, storage and backup engineers.

In this role you will:

• Maintain, and if necessary, improve the availability, health and security of the platforms
• Create short- and long-term plans and budgets, and steer the execution of these plans
• Steer all relevant infrastructural ITIL-related processes
• Maintain a work environment where people feel included and motivated
• Improve and simplify operational processes and procedures
• Work with other departments on expanding the platforms and onboarding new customers
• Improve the scalability of the department

What You Bring:

• A curious, results‑driven, collaborative, and open mindset
• The ability to proactively address issues before they escalate
• A strong ability to work effectively in a functionally organized, international environment built on cooperation
• Several years of experience leading infrastructure teams within a solution‑provider context
• A proven track record of simplifying processes and a strong affinity for automation
• Experience in project governance
• Experience working in an international environment (preferred)